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Customer Service in Hartville,Ohio
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Customer Service Representative

Cardinal Health Twinsburg Full-Time
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What Customer Operations Support contributes to Cardinal Health

Responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution.

Accountabilities

  • Hours: 10:00 am - 6:30 pm M to F
  • Offer professional and timely service as a representative of Cardinal Health at-Home
  • Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions
  • Provide problem resolution for order issues in a timely manner
  • Demonstrate excellent communication skills
  • Must be able to multitask in a fast paced environment
  • Team-oriented mindset
  • Demonstrate a passion for healthcare
  • Strong organizational skills and attention to detail

Qualifications

  • High school diploma
  • 2-4 years experience in Customer Service preferred
  • Prior computer experience using Microsoft Office systems required
  • Hours: 10:00 am - 6:30 pm M to F

What is expected of you and others at this level

  • Applies acquired job skills and company policies and procedures to complete standard tasks
  • Works on routine assignments that require basic problem resolution
  • Refers to policies and past practices for guidance
  • Receives general direction on standard work; receives detailed instruction on new assignments
  • Consults with supervisor or senior peers on complex and unusual problems

Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

 

Skills required

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer

Location

Salary Estimator

Based on Job Title, Location and Skills
$43K
Below Avg. Average Above Avg.

Career Path

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Customer Service Representative
Sales Representative
Estimated Salary: $64K
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Job ID: 20051320

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Headquartered in Dublin, Ohio,
Cardinal Health, Inc. (NYSE: CAH) is a $91 billion health care services company that improves the
cost-effectiveness of health care. As the business
behind health care
, Cardinal Health helps pharmacies,
hospitals, ambulatory
surgery centers, clinical laboratories
and physician offices focus on patient care while reducing costs, enhancing efficiency and improving
quality
. Cardinal Health is an essential link in the health care
supply chain, providing pharmaceuticals and medical products and services to more than
100,000 locations each day and is also the industry-leading direct-to-home
medical supplies distributor. The company is a leading manufacturer of medical
and surgical products, including gloves, surgical apparel and fluid management products. In addition, the
company operates the nation's largest network of radiopharmacies
that dispense products to aid in the early diagnosis and treatment of disease.
Ranked #26 on the Fortune 500, Cardinal Health employs 34,000 people worldwide. More
information about the company may be found at www.cardinalhealth.com
and @CardinalHealth
on Twitter.

View the full profile