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  • 4305 Jonesboro Road
    Union City, GA 30291

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Customer Service Representatives

Heritage Volkswagen • Union City, GA

Posted 2 months ago

Job Snapshot

Travel - None
Degree - High School
Automotive - Motor Vehicles - Parts, Sales - Marketing, Retail
Automotive, Customer Service, Sales, Hospitality - Hotel
Relocation - No

Job Description

4305 Jonesboro Rd., Union City, GA 30291


Heritage Volkswagen of South Atlanta is part of a family-owned operation, offering a great working environment. We believe that culture makes a difference, so we devote ourselves to helping and service our customers to the best of our ability. We focus on building relationships with our employees, our customers, and our community. We are now looking to hire a Customer Service Representative to join our team!

What we offer:

  • Hourly Pay Plan of $12/hr.
  • Health, Dental, and Vision Insurance
  • Excellent culture
  • A fun, fast-paced environment!

Responsibilities - Customer Service Representative:

  • Answer telephone, direct and screen calls, take and relay messages
  • Prepare letters and documents
  • Receive and sort mail, email and deliveries
  • Maintain common areas with required office supplies as appropriate
  • Collect payments by cash, check, or charge; make change for cash customers, balance cash drawer
  • Contribute to team effort by accomplishing related results as needed
  • Respond to internet and sales inquiries with courtesy, accuracy, and professionalism
  • Promptly and accurately enter all customer inquiry data into the CRM and effectively utilize lead management tools
  • Learn customers’ needs while building trust and rapport
  • Other duties may be assigned as needed

Qualifications and Requirements - Customer Service Representative:

  • The successful applicant must be able to work efficiently in a fast-paced environment
  • General knowledge of customer service practices and principles
  • Good communication skills and professional personal presentation
  • Good basic math skills
  • General knowledge of clerical, cashier, and administrative procedures
  • Must posses strong organizational and multi-tasking skills
  • Excellent computer skills required
  • Applicants must pass pre-employment testing to include background checks, MVR, and drug screen
  • High school diploma or equivalent required

We are an equal opportunity employer and prohibit discrimination/harassment with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job ID: fch3-1556683219
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