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Customer Service Representative

VT Industries Inc Sac City Full-Time
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Customer Service Representative

VTI of Iowa in Sac City is the Customer Service headquarters for the Dimensions Countertop Division of VT Industries.  Be a part of a dynamic team that facilitates customer inquiries via verbal and written communication.  Process work orders with a high degree of accuracy with data entry. Need to be highly organized with the ability to work in a busy office envrionment that focuses on satisfying the internal and external customer.

  • Proficient with Microsoft Office applications
  • Analytical skills
  • Excellent math skills
  • Self-motivated
  • Strong organizational skills
  • Excellent communication (verbal and written)
  • Dynamic interpersonal skills
  • Respectful of employees, vendors and customers
  • Able to resolve customer issues that bring about a positive resolution
  • Able to work 8 to 10 hours a day as required
  • Other duties as required


VTI offers excellent benefits which includes medical, dental, vision, disability and life insurance, as well as, company-matching 401K retirement/savings plan, paid time off and holidays. 

Pre-employment drug screen required. EOE M/F/V/D

Apply online or at VTI of IA, 525 North 16th Street, Sac City, IA 50583

Skills required

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer


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Customer Service Representative
Estimated Salary: $64K
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Job ID: 648/472/2550


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It seems ironic when you first think about it. That a company based in Holstein, Iowa and founded on a no-nonsense work ethic should become known for providing the fastest response times nationwide. But defying conventional wisdom is what has defined VT Industries ever since we first started making vanity countertops in 1956.

The truth is, it makes perfect sense. Because nothing gives you a clearer perspective than quality time spent listening to a customer. And there’s nothing like a view of America’s pristine heartland to instill the importance of issues like environmental stewardship. Small things that matter most. Leading to bigger ways of thinking.

There are many more facets of VT that may surprise you. Take a look? It’s sure to give you a fresh new perspective as well.

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