Lease-Up Leasing Consultant

Job Title: Marketing Representative

Department: Property Management

Reports To: Community Director and/or Marketing Manager *if applicable

FLSA Status: Non-Exempt

Position Summary: The Marketing Representative is responsible for coordinating the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the term of the lease, and securing resident lease renewals.

Organizational Responsibilities:

• Journey Visionary: Work with on-site team members to prioritize solutions and provide frameworks that will drive journey metrics.
• Passion & Innovation: Deeply understand issues and opportunities and demonstrate relentless focus on solving them through innovative solutions.
• Organizational Ambassador: Engage with residents, prospective residents, associates, and stakeholders to understand needs and lead with the values of the company culture.
• Project Management: Create and maintain clear and sequenced plans to successfully launch projects.
• Change Management: Experienced in leading cross-functional teams through change programs and projects, leverages frameworks and influence modeling to drive awareness and outcomes.
• Community Service: Participate in activities outside the normal course of daily business that will enhance both the Company and your stature in the marketplace.

Essential Duties and Responsibilities:

• Performs all sales and leasing activities in person to achieve the property's revenue and occupancy goals by greeting and qualifying prospects, conducting property tours, processing applications, and ensuring a smooth resident move-in and lease signing.
• Inspects apartments prior to resident move-in and ensures apartments are in move-in ready condition.
• Stays informed about current market and competitor conditions that may impact the community's occupancy and sales results, develops and implements marketing plans.
• Designs and executes offsite marketing activities to create and drive traffic to the property.
• Uses property management software to track apartment availability, record traffic and leasing activities, and capture demographic information.
• Ensures that the property and show units meet the Company's standards for show quality.
• Follows-up with prospects and new residents to ensure satisfaction.
• Executes activities in support of the property's lease renewal program.
• Responds quickly and courteously to resident and client/owner concerns.
• Completes various accounting, financial, administrative, and other reports as assigned.
• Must be able to meet predictable attendance and punctuality expectations.

Work Hours:

This position is scheduled for 40 hours in a regular work week. Marketing Representatives must be available to work on weekends when scheduled.

Qualifications:

To perform this job successfully, an individual must be able to perform each duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

Employment history that demonstrates a sales, marketing, and customer service background. High school diploma or GED equivalent is required.

Language Ability:

Ability to read, write, and communicate effectively.

Math Ability:

Mathematical skills necessary to complete financial records and reports.

Reasoning Ability:

Ability to apply sales skills and common sense understanding to carry out instructions.

Computer Skills:

Proficiency in word processing, property management applications, and spreadsheet management programs.

Certificates and Licenses:

Current valid driver's license is required.

Supervisory Responsibilities:

This job has no supervisory responsibilities.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.