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Admin Assistant/Customer Service Rep

Apex Systems Jacksonville Illinois Contractor
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Apex Systems, the nation’s second largest IT staffing firm, has an immediate opportunity for an Administrative Assistance to support one of our top clients in Jacksonville, IL! Please find the details below.

If interested and believe you are 80% qualified, please email your word resume to Ronae and Lyric at URL blocked - click to apply and URL blocked - click to apply

Administrative Assistant Overview

Start Date: ASAP

Contract Length: 6 months with the possibility to extend or go perm (This assignment is anticipated to last 6 months; however, Apex Systems cannot guarantee the length of this assignment.)

Pay: $13/hr+ – negotiable based on experience

Principal Duties and Responsibilities:

  • Verifies and audits documents to ensure accuracy.
  • Checks numerical data against input or reports.
  • Prepares document batches for data entry and imaging.
  • Researches and reviews problems and follows up with clients regarding resolution.
  • Interfaces with management, clients and customers to resolve issues.
  • Responds to written inquiries such as correspondence.
  • Photocopies and files reports and documents.
  • Types forms or labels as necessary.
  • Performs analyses and reports findings. Interprets, audits and reconciles reports for accuracy or completeness.
  • Maintains log records of pertinent data and provides periodic status reports, as required, preparing and maintaining reports for management and clients.
  •  Processes and tracks a variety of forms, mail and or transactions.
  • Accumulates and verifies data in order to process vouchers and produce billings or other forms and documents.
  • Expedites in-house processing of checks, invoices and/or other transactions performing additional follow-up when necessary to meet client standards and service level agreements.
  • Prepares deposits as necessary.
  • Handles company confidential data according to policy and guidelines.
  • Reviews, recommends and implements modifications to procedures and workflow as necessary to ensure efficient and effective processing of transactions.

Required Skills and Competencies:

  • High school diploma or G.E.D.
  • Four or more years of clerical, processing, or cashiering experience
  • Experience working with personal computers, ten key and typing skills
  • Experience working with office equipment such as photocopiers, printers and faxes Experience working with business solutions software
  • Experience working with client company product and/or services 

*Please note that as a contract employee of Apex Systems, you’d be eligible for health, dental, vision, and life insurance; direct deposit, weekly pay, and our referral program*

Is this opportunity not exactly what you are looking for? No problem! We have offices and opportunities across the country—visit our Talent Network to see what else is out there: URL blocked - click to apply

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at 844-463-6178

 

Skills required

Customer Service
Resolve Complaint
Clerical Works
Communications
Answer Inquiry
Telephone Skills

Location

Career Path

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Admin Assistant/Customer Service Rep
Estimated Salary: $44K
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Job ID: 980395

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WHAT WE DO:

Apex Systems is a division of the 2nd largest IT staffing and services firm in North America. From consulting to staff augmentation, we connect top tech talent with great companies in all industries.

OUR CREDENTIALS: 

Apex earned Inavero’s Best of Staffing™ Client Diamond and Talent Awards for providing superior service to clients and job seekers, putting the company in the top 2 percent of all U.S. staffing agencies.

SUPPORTING OUR CONTRACT EMPLOYEES:

We take the time to understand a candidate’s talents and needs to ensure a good match with companies for contract, contract-to-hire, and direct hire positions. Each recruiter within Apex is focused on a specific skill area within infrastructure, applications, and project management. This focused discipline enables our local recruiters to work directly with our candidate’s and focus their talent on the right position at the right time.

WHO OUR CUSTOMERS ARE: 

We serve Fortune 500, mid-market, and emerging companies from a wide variety of industries, including communications, energy, financial services, government services, healthcare, technology, and utilities. 

WHERE WE ARE: 

Apex has branches in over 70 locations across the U.S. and Canada and more than 1,000 employees dedicated to supporting the needs of our clients and contract team members. Visit www.apexsystems.com to find a local branch or connect with an Account Manager or Recruiter.

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