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Internet Sales Representative-Ebay
Lkq CorporationHarrisville, OHFull Time
As a part of our growth, LKQ is looking for a dedicated Sales Ebay/Internet Rep. The Sales Ebay/Internet Rep will be responsible for selling company products and services via either telephone and/or e-bay internet activity at the branch location. This role would require compliance with established company policies and procedures.
Essential Job Duties:
Generates revenue by promoting sales of new and existing products via ebay.
Assists "walk-in" customers with sales of product and/or services, responds to questions regarding parts, pricing, services, etc.
Promotion and researching of products to be uploaded on internet website.
Provides ongoing customer and technical service on existing orders.
Processes orders -- performs order entry, reviews orders for correct handling, pricing, quantities and shipping data.
Informs customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer.
Maintains inventory levels for stocking and restocking purposes.
Advises customer on substitution or modification of part when part requested is not available.
Observes changes in inventory so as to insure minimum stock levels.
Sets up special order part numbers that are not regularly stocked in the warehouse.
Assumes other duties as assigned.
Education & Experience:
One to two years of prior telephone sales, internet sales, customer service relations and/or route sales are required.
Must be familiar with the company's products and procedures.
Must be able to work in cooperation with others.
Must be attentive to detail and ensure accuracy in work assignments.
Must be able to communicate effectively with others and be a team-player.
Must have the flexibility to work variable schedules, including weekends.
Must be able to convey product information and availability to customers.
Must possess the ability to deal tactfully with customers.
Must be organized, motivated, and a self-starter.
Photography skills a plus.
MACHINES AND EQUIPMENT:
Computer, 10-key calculator, multi-user telephone system, copier, fax machine, and Microsoft Office software.
Must have the ability to work in an environment where frequent interruptions may occur.
Must be able to work under pressure comfortably.
May be required to move/lift up to 75 pounds
High School graduate or G.E.D. equivalent preferred. College coursework desired. Prior automotive experience and knowledge of automotive parts.
Seek and develop new business
Establish how to best retain existing customer relationships
Problem-solve customer service issues
Paid Time Off
401k with Generous Company Match
Company Paid Life Insurance and Long-Term Disability
Employee Assistance Program
Attention To Detail
Customer Relationship Management
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Job ID: 26464
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