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Network Engineer II

Kforce Technology Cary, NC Contractor
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Kforce has a client in search of a Network Engineer II in Cary, NC. Key Tasks:
  • Proactive Monitoring of customer networks management tools to identify network anomalies and faults within the USARC network
  • Responding and perform Tier II and Tier III triage of the network alarms utilizing the available network tools and systems
  • Full ownership and management of Network hardware including WAN Routers and LAN Switches
  • Configuration and change management of all network hardware
  • Create customer trouble tickets on outages identified via network management systems and tools
  • Test and isolate physical level circuit issues using company tools
  • Telco Local Loop and customer in-house wiring
  • Test and repair hardware issues in the customer WAN/LAN environment
  • Coordinate multiple vendor dispatches for repair at customer premise
  • Provide customer status of ongoing issues; Communicate via phone/email/ticket notes with customer POCs
  • Work with LECs on loop acceptance
  • Test and troubleshoot supported products, perform customer facing hot cuts
  • Handle calls from internal/external customers in an ACD environment


  • Telecommunications/Electronics Certificate; Cisco Certification required
  • ITIL Certification preferred
  • CCNA/CCENT certification
  • Security+ Certification required
  • Technical Certifications required
  • The candidate must possess a minimum of 5-7 years of experience
  • 5 to 7 years WAN/LAN Networking experience or Network Security preferably in a network operations management center
  • Experience with VoIP - Cisco Call Manager and Call Manager Express required
  • Experience with Cisco and Juniper routers and switches is required
  • The ideal candidate should also demonstrate, as it would apply to network transport and multiplexing, a general working/in-depth knowledge of Cisco equipment
  • Understanding of ITIL terminology
  • Possess excellent communication skills both written and verbal
  • Must be flexible to work in a 24x7 environment across all shifts including weekends and holidays
Cable/Wire Certification; knowledge of the following tools:
  • Computer Associates (CA) Service Desk
  • CA Spectrum
  • E-Health
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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Job ID: ITAQG1893562


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