Customer Service Representative in Anaheim, Ca. for a great Aerospace Company. Paying $17-$18 an hour.
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Performs a variety of administrative activities for a group performing departmental functions. Assignments typically involve maintenance of office support activities that requires working knowledge of the department's operations and procedures (Manager). Types and assembles data (i.e. tables, charts, reports, and memorandums) from verbal or written instruction; applies basic knowledge of equipment capabilities to plan details of formatting, spacing and page lay out. Composes routine letters, memorandums, and recurring reports without dictation, for appropriate signatures. Compiles data from numerous sources and produces summary reports as required under general direction. May involve mathematical calculations and tabulations in accordance with established methods. Establishes, maintains and revises departmental files and readily identifiable control files for matters in progress. Interfaces with departmental personnel concerning routine reporting and exchange of information requiring minimal interpretation to proper personnel.
High School Diploma or equivalent and up to 5 years experience.
Cooperation - Understands the value of cooperating with coworkers. Coordinating - Understands how to disseminate internal information. Customer Service Orientation - Knowledgeable regarding the process of interacting with customers to provide positive experience and issue resolution. Dependability - Understands Companies' basic rules, policies, and procedures. Detail Orientation - Understands the importance of monitoring the status and quality of one's own work. Information Management - Uses elementary software packages for basic record keeping purposes. Relationships - Understands the importance of remaining compassionate and empathetic when dealing with the problems of others. Stress Tolerance - Understands the importance of staying calm and relaxed under pressured situations.
-Strong customer service skills and communication skills.
-Knowledge of PC based software (Outlook, Microsoft Office) and network interface procedures (citrix).
-Proficient in Microsoft Office applications
-Must have prior experience working in office environment.
-Familiar with operating standard office equipment (copier, printer, fax )
-Ability to read, analyze and interpret technical procedures, or governmental regulations.
-Ability to effectively present information and respond to questions from managers, internal and external customers.
-Ability to interact with all levels of internal and external customers.
Staffmark makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, ancestry, medical condition, age, marital status, national origin, citizen status, political affiliation, union membership, genetic information, physical or mental disability, veteran status, denial of medical or family leave, pregnancy or pregnancy disability leave or any other protected group status as defined by federal, state or local law. We will provide reasonable accommodations throughout the application or interviewing process. If you require a reasonable accommodation, contact us. Staffmark is an E-verify employer.