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CVR Account Executive Associate 1

CDK Global LLC Columbia, SC Full-Time
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Accelerate Your Career

Drive global technology

With more than $2 billion in revenues, CDK Global is a leading global provider of integrated information technology and digital marketing solutions to the automotive retail and adjacent industries. Focused on enabling end-to-end automotive commerce, CDK provides solutions to dealers in more than 100 countries around the world, serving approximately 28,000 retail locations and most automotive manufacturers.   CDK Global solutions automate and integrate critical processes from pre-sale targeted advertising to the sale, financing, insurance, parts supply, repair and maintenance of vehicles, with an increasing focus on utilizing data analytics and predictive intelligence.   

We’re large enough to make a difference but small enough for your voice to be heard. This means that we are an organization where every person matters. You can make an impact on the success of our business and that of our customers regardless of what career you decide to pursue.

From data scientists to sales and client service experts, we’re hiring to support your growth and ours - Green light your career.  

Accelerate Your Career
Drive global technology
With more than $2 billion in revenues, CDK Global is a leading global provider of integrated information technology and digital
marketing solutions to the automotive retail and adjacent industries. Focused on enabling end-to-end automotive commerce,
CDK provides solutions to dealers in more than 100 countries around the world, serving approximately 28,000 retail locations
and most automotive manufacturers. CDK Global solutions automate and integrate critical processes from pre-sale targeted
advertising to the sale, financing, insurance, parts supply, repair and maintenance of vehicles, with an increasing focus on
utilizing data analytics and predictive intelligence.
We’re large enough to make a difference but small enough for your voice to be heard. This means that we are an organization
where every person matters. You can make an impact on the success of our business and that of our customers regardless of
what career you decide to pursue.
From data scientists to sales and client service experts, we’re hiring to support your growth and ours - Green light your career.
The Account Manager is responsible for successfully coordinating and installing the CVR
products into new and existing clients in our Illinois Territory.  Additionally responsible for providing training and ongoing support to increase transaction volume, driving
CVR revenue through customer process and product satisfaction, seeking out untapped revenue potential with existing
customers, and conveying CVR value to our customers' management.
Demonstrate, and apply on a daily basis, a solid knowledge of coordinating a successful pre-install meeting, scheduling
and conducting installs, independently and in a timely manner with complete client satisfaction.
Exhibit ability to clearly and tactfully articulate CVR value and opportunity for existing and potential customers.
Integrate work and communications with CVR Territory Managers to ensure all opportunities can be seized to enhance
CVR revenue.
Provide initial user training and retraining as requested by client.
Exhibit ability to consistently and, with little assistance, correctly answer in-depth questions, including support of CVR
products, our integration products, and general State BMV/DMV/SOS processing questions in one or several
jurisdictions, and make recommendations where appropriate.
Demonstrate the ability to interface directly with the State BMV/DMV/SOS
Provide on-going customer support by visiting each client on a regular basis, to be defined by management.
Consistently demonstrate ability to analyze client volume, seek out untapped CVR revenue opportunity, present CVR
value to key customer stakeholders, and overcome objections to increasing EVR volume.
Maintain frequent communication with Territory Manager (Sales) to maximize utilization by paying attention to individual
client needs and/or the reason they contracted CVR for business.
Initiate, foster and grow relationships with key client representatives through frequent proactive contact.
Ensure revenue-generating opportunities are acted upon with urgency, being resourceful to find and implement best
practices.
Display professional, enthusiastic, and ethical attitude when dealing with client, associates and management.
Complete required reports in a timely and accurate manner as required by the Regional Director of Operations.
Prepare for, participate in, or lead both internal and customer-facing meetings and training sessions as required. These
may be with General Managers and/or Dealer Principal, or other executives of CVR customers or State
agencies.
Maintain and grow industry network of key contacts to mine competitive accounts for handoff to Sales team.
Maintain a neat, clean and orderly company vehicle having it serviced at proper intervals
Successfully complete special projects and other duties as assigned by the Regional Director of Operations.
Qualifications:
Ability to develop / gain installation and training expertise of CVR 's EVR products, superior knowledge about this
position's assigned jurisdiction BMV operations, and a high level of dealership process knowledge.
PC hardware and software proficiency is required, including Microsoft Office proficiency, Windows operating systems,
and light networking
Expertise of CVR 's integration products, including but not limited to, Dealer Management System extract datamapping,
CVR Journal Express accounting Interface installation/configuration/operation, and the initial
installation/configuration of CVR 's integration products on the Dealer Management System screens.
Must possess the ability to apply technical knowledge to problem solving.
Must have excellent oral, presentation and written communication skills, as well as effective listening skills.
Must be able to demonstrate salesmanship and the ability to influence and overcome objections while increasing client
confidence.
Must be outgoing and approachable.
Must be well organized and ensure all CVR /CDK accounts and internet-logons are maintained daily.
Must exhibit the ability to work with little supervision, able to prioritize and manage time.
Must have a clean DMV record, valid driver's license and ability to sit and drive for long periods of time.
Must be able to lift and move computer equipment, and/or boxes of license plates (~30 lbs each).
Must be willing to travel
At CDK, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the
different perspectives they provide. We offer equal opportunity employment regardless of race, color, religion, gender, gender
identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran
status.

CDK Global knows you have passions outside of work.  You have family, friends, sporting events, and lots of things going on.   That’s why we offer a comprehensive benefits package to not only take care of you but your family as well.   All of our benefits are effective the first day of employment including 401K matching, paid time off to re-energize, donate your time to volunteer in your community, and tuition reimbursement to name a few.

At CDK, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives they provide. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.  

 

Recommended skills

Scheduling
Effective Listening
Active Listening
Ethics
Written Communication
Complex Problem Solving
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