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Human Resources Generalist at Center for Justice Innovation

Human Resources Generalist

Center for Justice Innovation New York, NY (Onsite) Full-Time

The Center for Justice Innovation (formerly the Center for Court Innovation) is a non-profit organization that works with communities and justice systems to advance equity, increase safety, and help individuals and communities thrive. The Center's goal is to identify and resolve as early as possible the challenges that bring people into the criminal and civil legal systems. It does this in a number of ways-by developing and running programs that reduce the need for incarceration and enhance economic opportunity, conducting original research to identify what works, and sharing what we learn from our programming and research with those seeking to transform the justice system around the world.

The Center is an 800-employee, $100 million nonprofit that accomplishes its vision through three pillars of work: creating and scaling operating programs to test new ideas and solve problems, performing original research to determine what works (and what doesn't), and providing expert assistance and policy guidance to justice reformers around the world.

Operating Programs

The Center's operating programs, including the award-winning Red Hook Community Justice Center and Midtown Community Court, test new ideas, solve difficult problems, and attempt to achieve systemic change within the justice system. Our projects include community-based violence prevention programs, alternatives to incarceration, reentry initiatives, and court-based initiatives that reduce the use of unnecessary incarceration and promote positive individual and family change. Through this programming, we have produced tangible results like safer streets, reduced incarceration, and improved neighborhood perceptions of justice.


The Center's research teams are staffed with social scientists, data analysts, and lawyers who are academically-trained or have lived experience and who conduct research in the U.S. and globally on diverse criminal-legal system and justice issues. Their work includes evaluating programs and policies; conducting exploratory, community-based studies; and providing research translation and strategic planning for system actors. The Center has published studies on topics including court and jail reform, intimate partner violence, restorative justice, gun violence, reentry, sixth amendment rights, and progressive prosecution. The research teams strive to make their work meaningful and actionable to the communities they work with, policymakers, and practitioners.

Policy & Expert Assistance

The Center provides hands-on, planning and implementation assistance to a wide range of jurisdictions in areas of reform such as problem-solving courts (e.g., community courts, treatment courts, domestic violence courts), tribal justice, reducing incarceration and the use of fines/fees and reducing crime and violence. Our current expert assistance takes many forms, including help with analyzing data, strategic planning and consultation, policy guidance, and hosting site visits to its operating programs in the New York City area.


The Center is seeking a dynamic and compassionate professional to join the Center's growing human resources team as a Human Resources Generalist. Reporting to the HR Manager, the Human Resources Generalist will serve as a credible and trusted advisor to all staff and managers providing guidance and recommendations to enhance the employee experience at the Center while also providing administrative and transactional support to all staff. The Human Resources Generalist is responsible for running the daily functions of the human resources department including talent acquisition and management, compensation, performance management, enforcing CCI policies, administering pay, benefits, leave, and employee relations. The Human Resources Generalist interacts with all levels of staff and management regarding a variety of HR issues.

Responsibilities include:
  • Perform routine human resources tasks required to administer and execute human resources programs including but not limited to compensation, benefits, and leave, disciplinary matters, disputes and investigations, performance and talent management, productivity, recognition, occupational health and safety;
  • Provide coaching and employee relations support to managers and all staff to create a compassionate and productive work environment and resolve conflicts;
  • Respond to HR inquiries and interprets policies and procedures for all staff;
  • Support the project and department heads for the following:
    • talent acquisition by reviewing and assisting managers with drafting job descriptions;
    • providing systems and policy support for all human resources transactions;
    • assist with compensation review and assessment for new and existing roles;
    • providing guidance on staff development and long-term resource planning;
  • Be a resource to managers and all staff on processes, policies, and best practices and ensure the proper implementation;
  • Provide strategic support to project leaders and department heads to develop succession plans and identify professional development opportunities;
  • Creating and implementing onboarding plans, educating newly hired and newly promoted staff on HR policies and procedures;
  • Generating internal documents as necessary (examples include generating offer and appointment letters, performance improvement plans, separation notices, etc.);
  • Support the HR Managers, Director of HR Operations and Employee Relations, and Director of HR and Administration operationally and in implementing HR policies, procedures, and other programs;
  • Provide excellent customer service to staff by being proactive, responsive to employee inquiries, and encouraging teamwork and collaboration.

Qualifications: The ideal candidate will have a Bachelor's degree with at least 4 years of related experience. The Center encourages individuals with lived experience and at least 5-6 years of related professional experience to also apply. The ideal candidate must have excellent interpersonal communications skills, a collaborative approach to problem-solving, exceptional organizational and analytical skills, and the ability to work in a fast-paced environment. The individual should have the ability to work independently, prioritize work, efficiently complete tasks with multiple simultaneous projects, maintain confidentiality and discretion, and exercise good judgment. The individual should have strong verbal and writing skills. They should be interested in proactively learning about human resources and recommending best practices to improve efficiency and services.

Compensation: The compensation range for this position is $65,000 - $88,200 and is commensurate with experience. The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%.

In-Person Requirements: 3-4 days a week on-site at our headquarters facility with potential travel within the five boroughs to other sites.

The Center for Justice Innovation is an equal opportunity employer. The Center does not discriminate on the basis of race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and seek applications from women, people of color, members of the lesbian, gay, bisexual, and transgender communities as well as individuals with prior contact with the criminal justice system.

As of September 9, 2021, all new hires are required to be vaccinated against the COVID-19 virus, unless they have been granted a reasonable accommodation for medical, disability or religious reasons by the Center's Human Resources Department.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete an employment eligibility verification document form upon hire. Only applicants under consideration will be contacted. No phone calls please.

Recommended Skills

  • Administration
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  • Customer Service
  • Interpersonal Communications
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