Clinical Business Manager - North West Territory

ABOUT US:

Headquartered in Silicon Valley, R2 Technologies is the world leader in CryoAesthetics medical devices. Our Glacial platform, known for precision contact cooling of the skin, is clinically proven to reduce inflammation and brighten dark spots. In 2014, Pansend Life Sciences LLC—the life sciences segment of INNOVATE (NYSE: VATE)—founded R2 with Blossom Innovations LLC and Massachusetts General Hospital to bring their patented and groundbreaking Cryomodulation technology to market. In 2019, R2 formed a strategic partnership with Huadong Medicine Co. Ltd., and has since advanced design development and clinical research to launch Glacial Rx, Glacial fx, and Glacial Spa. Today, we continue to push the boundaries of aesthetic innovation with an exciting and ever-evolving product pipeline.

As a Clinical Business Manager, you will play a critical role in driving clinical excellence, territory growth, and practice development. You will be responsible for providing comprehensive clinical training and account-specific strategies to boost utilization across all tiers of our providers.

In this role, you will utilize your strong relationship-building skills to maintain provider relationships, amplify the provider-centric approach, and ensure our offerings remain at the forefront of the industry. A deep understanding of clinical procedures, advanced knowledge of the aesthetic and med-tech industries, along with exceptional presentation, communication, and strategic planning skills, will be essential.

SPECIFIC AREAS OF FOCUS:

• Manage and elevate a territory of Glacial Skin providers through their entire post sales lifecycle.
• Lead in-field clinical and sales education for providers and their teams, demonstrating positioning and best practices in system use, procedural techniques, business planning, and account management for optimal product integration.
• Manage the development, delivery, and execution of practice enhancement programs based on account needs and objectives, while driving business growth by reviewing those needs, increasing consumable pull-through, and guiding practices to maximize treatment opportunities.
• Conduct detailed business reviews with providers to enhance practice performance and optimize the use of the product portfolio to help facilitate second system, trade-up, and conversion sales.
• Collaborate with the Area Sales Managers to support new provider acquisition, conduct system demos, and foster long-term partnerships.
• Serve as a liaison between Sales, Product Management, and Marketing to support the rollout of new products and initiatives, gathering timely provider feedback to refine offerings.
• Maintain accurate sales forecasts, manage expenses, and strive to exceed quarterly and annual quotas.
• Attend and represent the company at industry events and trade associations to promote the brand.
• Other responsibilities may be assigned as new role is implemented and could include support for providers in another territory.

QUALIFICATIONS:

Education & Experience

• RN, or Licensed Aesthetician, or bachelor’s degree preferred, with experience training/educating internal and external providers.
• 5+ years field sales, account management, practice development, experience in the aesthetic industry or related field.

Skills

• Marketing and online client success experience a plus.
• Proven ability to build strong relationships with providers to meet goals.
• Strong clinical knowledge, industry awareness, and business acumen.
• Excellent interpersonal, organizational and presentation skills and strong attention to detail.
• Excellent analytical, written, and verbal communication skills in a remote setting; experience with vendor and provider coordination and planning.
• Experience marketing tools, processes, and programs to drive patient volume.
• Possesses high professionalism, passion, initiative, and attention to detail.
• Thrives in a fast-paced, multitasking, startup environment.
• Savvy with technology platforms (Salesforce, Azure) and remote workforce expectations.
• Ability to manage large territories and travel up to 60% and live within 1 hour of an international airport with direct flights to major cities.

Location

• Ideally located in Washington or Oregon.
• Ability to manage large territories and travel up to 60% and live within 1 hour of an international airport with direct flights to major cities.

BENEFITS:

• Fully distributed work force.
• Company paid medical, dental, and vision insurance.