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Company Contact Info

  • Richmond, VA
  • Vaco - Richmond

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Technical Support Engineer

Vaco Technology • Richmond, VA

Posted 13 days ago

Job Snapshot

Degree - 2 Year Degree
$40.00 - $45.00 /Hour
Banking - Financial Services

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Job Description

Technical Support Engineer

As a Technical Support Engineer, you will be part of a highly functioning Technical Operations team that supports a wide variety of platforms and applications. You will master a suite of technologies used for deployment, monitoring, configuration, networking, and automation. You will play a key role on a team with highly motivated individuals who are great team players.

Responsibilities of a Technical Support Engineer include:

* Owning and coordinating support activities for multiple applications across several teams, and coordinating with and members of your team

* Coordinating, configuring and automating job execution and code deployments

* Planning, managing, and executing releases in production and lower environments

* Supporting Disaster Recovery, Configuration Management, and Audits

* Monitoring environments and responding to issues, including troubleshooting and coordinating with other resources to resolve problems as quickly as possible

* Ensuring adherence to security and change management standards

* Continuously improving processes through automation and process re-engineering

Basic Qualifications:

* High School Diploma, GED or Equivalent Certification or military experience

* At least 4 years of IT experience

* 1-2 years of experience with Amazon Web Services, including VPCs, subnets, security groups, EC2, RDS, S3

* 3-4 years of experience with Linux and Windows Server operating systems

* At least 1 year of experience in Systems Support, Networking, Server Configuration

Job Requirements

Linux, Windows & AWS
Job ID: TECHN13231
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