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Client Systems/Hardware Support & IT Asset Management Support

General Dynamics Information Technology Chantilly, VA Full-Time
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Travel Required: None

Requisition Type: Regular

•Position shall install, administer and maintain client machines, devices, peripherals and software, and provide and technical support to network end-users. (At Al Udeid Air Base only: Client Systems/Hardware Support also provides IT Asset Management Support)

Perform all technical support and O&M activities

•Add, move and change client hardware and software to meet end user data, voice and video needs

•Provide system support to clients operating on the network/domain

•Configure client level software, modify software configuration, and perform basic configuration management functions

•Notify the unit Equipment Custodian of any hardware relocation and equipment problems

•Obtain an implementation checklist from the theater NOSC, NCC, or FSO before installing any equipment

•Assist with installing, testing, and accepting new systems

•Periodically review the organization's needs for computer resources and validate computer equipment requirements the unit Equipment Custodian submits

•Promote user awareness concerning unauthorized or illegal use of computer hardware and software

•Implement client workstation software patches, security fixes, and service releases

•Perform e-mail management and assist users with creating PSTs and moving official emails to electronic file plans

•Assist with the tracking and management of OEM/COTS licenses, warranties, service level agreements renewals for client equipment and software

•Support O&M of deployable communications suites (e.g., Executive Communication Kits (ECK) and Communications Fly-away Kits (CFK)), including equipment set set-up, tear-down, troubleshooting and maintain, and managing security groups, folders, mailboxes and permissions

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

 

Recommended skills

Technical Support
Software Configuration Management
Computer Hardware
Personally Identifiable Information
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Configuration Management
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Job ID: RQ57362

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