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Job Requirements of Software Support Specialist:
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Employment Type:
Full-Time
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Location:
Dayton, OH (Onsite)
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Software Support Specialist
The director is expected to manage and grow a portfolio of digital government services, including a robust content management platform, custom-developed applications, payment processing applications, and web applications.
Windows Systems Administrator
Overland Park, Kansas | Hartford, Connecticut | Augusta, Maine | Baton Rouge, Louisiana | Charleston, West Virginia | Columbia, South Carolina | Denver, Colorado | Frankfort, Kentucky | Indianapolis, Indiana | Jackson, Mississippi | Lincoln, Nebraska | Little Rock, Arkansas | Madison, Wisconsin | Montgomery, Alabama | Montpelier, Vermont | Oklahoma City, Oklahoma | Providence, Rhode Island | Richmond, Virginia | Salem, Oregon | Santa Fe, New Mexico | Trenton, New Jersey
The Windows System Administrator position is responsible for provisioning, configuring, monitoring, and maintaining Windows systems and surrounding infrastructure. They will be responsible for troubleshooting system-related issues, any hardware and software maintenance to support the applications, and replacing legacy systems/applications as they go end-of-life in an ever-changing environment.
Business Compliance Manager
Overland Park, Kansas | Denver, Colorado
The Business Compliance Manager is responsible for identifying and tracking Service Level Agreement (SLA) contract compliance and managing the annual PCI DSS compliance process. This role is critical in coordinating business activities and the flow of information across the Colorado partnership to develop a strong working relationship and ensures all parties are working together on positive outcomes.
This role is a critical part of the team with varied and broad responsibilities, including project management, business development, marketing, and the service desk. About half the time will be spent managing projects. This role also serves as backup to the General Manager, assisting with financial forecasting and budgeting as well as meeting with customers to build and maintain relationships. Excellent written and verbal communication skills are a requirement for this position.
Automation Engineer
The Automation Engineer is responsible for writing test design specifications and automated test cases, and designing and developing test automation framework and tools to ensure the functionality of the software. The Automation Engineer handles work of moderate to complex scope and complexity.
Domain Migration IT Specialists
The Domain Migration IT Specialists will be assigned pieces of the migration project to unify all Tyler computers under a standard set of defined hardware and software specifications. This is a TEMPORARY employee position with a planned end date at the end of January 2025.
Residential Valuation Reviewer
This position involves travel throughout the state of Connecticut. As a Residential Valuation Reviewer, you will inspect a variety of residential properties to ensure that the property record reflects current and accurate property characteristics. Plans and efficiently collects detailed and comprehensive property data and verifies accuracy of previously collected data applying knowledge of the project's data collection manual.
Site Reliability Engineer
This Site Reliability Engineer position is a technical role within the Technical and Cloud Services group that helps ensure the reliability, scalability, and performance of our infrastructure while driving automation and efficiency in our development process. This engineer provides technical guidance to team members and other development teams related to the Cloud Services initiatives and helps to ensure our Cloud initiatives are consistently improving.
Supervisory Team Lead - Software Engineering
We are looking for a remarkable Supervisory Team Lead - Software Engineering to join us! For this role, you will start out as a high level individual contributor, working closely with your colleagues on development, and also mentoring and guiding. Our expectation for this role is that, after a period of time, likely between 3-6 months, this position may grow into a supervisor position.
Software Development Interns
Tyler Technologies is looking for year-round Software Development Interns to join our team in the new Orono, ME office location! The Software Development Interns will experience the day-to-day development practices of a high-tech software company and will be a valuable resource conducting research, testing, and coding of new products. This opening is strictly for University of Maine Orono students.
Senior Software Engineer
We are currently looking to hire a Senior Software Engineer to directly support our electronic payments platform, specifically for Payments Enterprise Portal.
Cashiering Product Owner
The Cashiering product team, part of the payment's product vertical within the Digital Solutions Division, is seeking highly motivated and qualified candidates to take on product ownership responsibilities for the Cashiering application. The Product Owner plays a critical role in both managing the day-to-day product related priorities of the application and for helping shape the future direction of the product.
Manager, Talent Acquisition Programs
We are seeking a new Manager, Talent Acquisition Programs to join our team! This position is responsible for building and implementing talent acquisition programs that drive recruiting effectiveness and enhance candidate and new hire experience.
Collection Specialist
Tyler Technologies is growing, and we are looking to hire a Collection Specialist to join our Corporate Finance team. This position is responsible for a portfolio of customers which is made up of City, State, and Local Government entities. The ideal candidate will have prior high-volume call experience with strong negotiation and customer service skills.
Software Support Interns
Tyler Technologies is looking for Software Support Interns to join our team next summer in our Yarmouth and Falmouth, ME offices! The Software Support Intern will experience the day-to-day activities for supporting clients of a high-tech software company. To ensure that this is a well-rounded, real-world experience, the intern will receive guidance from senior team members, the IT Manager, and will participate in team meetings.
Technical Services Interns
Tyler Technologies is looking for Technical Services Interns to join our team next summer in our Yarmouth, ME office! The Technical Services Intern will experience the day-to-day activities for supporting clients of a high-tech software company. To ensure that this is a well-rounded, real-world experience, the intern will receive guidance from senior team members, the IT Manager, and will participate in team meetings.
Software Development Interns
Tyler Technologies is looking for Software Development Interns to join our Courts & Justice team in the Plano, TX office! Our interns will be a valuable resource conducting research, coding, and testing of new products. To ensure that this is a well-rounded, real-world experience, our interns will receive guidance from a Development Manager and participate in team meetings while working on exciting projects and developing professional skills in an eclectic, casual environment.
Regional HR Director
We are seeking a Regional HR Director who will lead and facilitate the ongoing development of a highly effective, strategic HR function in the Philippines. This role ensures the organization has the structure, culture, and talent needed to deliver on business objectives.
Marketing Specialist
The Marketing Specialist is dedicated to executing projects that help meet business goals, generate leads, and increase brand recognition for Tyler solutions. The Marketing Specialist will work cross-functionally, assisting the vertical marketing team with a variety of projects, including project management, campaign planning, event coordination, and content development.
Quality Assurance
Are you ready to take your career in Quality Assurance to the next level? From designing and executing meticulous test scripts to identifying and documenting software defects, you'll play a pivotal role in maintaining our high standards. Plus, you'll have the opportunity to delve into QA automation, leveraging cutting-edge tools and techniques to enhance our testing processes.
Integration Developer
Tyler Technologies is hiring an Integration Developer to join our team. As an Integrations Developer, you will be responsible for developing new integration processes between Tyler applications, improving existing integrations by adopting latest tools and standards, assist in the migration of data from acquisitions and existing systems.
Linux System Administrator
Overland Park, Kansas | Hartford, Connecticut | Baton Rouge, Louisiana | Boise, Idaho | Charleston, West Virginia | Columbia, South Carolina | Denver, Colorado | Frankfort, Kentucky | Honolulu, Hawaii | Indianapolis, Indiana | Jackson, Mississippi | Lincoln, Nebraska | Little Rock, Arkansas | Madison, Wisconsin | Montgomery, Alabama | Oklahoma City, Oklahoma | Providence, Rhode Island | Richmond, Virginia | Salem, Oregon | Santa Fe, New Mexico | Trenton, New Jersey
The Linux System Administrator position is responsible for provisioning, configuring, monitoring, and maintaining infrastructure. They will be responsible for both hardware and software maintenance, troubleshooting system-related issues, and replacing legacy systems in an ever-changing environment. It is important that applicants understand Linux and Windows operating systems, virtualization, and modern DevOps tools and concepts.
Residential/Agricultural Property Inspector
In this position you will inspect a variety of residential/agricultural properties to ensure that the property record reflects current and accurate property characteristics. Collects detailed and comprehensive property data and verifies accuracy of previously collected data. Records new and/or updated information on field documents and/or mobile field application devices.
Office Coordinator
The office coordinator gives support to project leaders by handling various work activities performed in the office. The incumbent does not supervise staff but may act as an indirect supervisor when project supervisors are out of office, which may include training office talent and assigning work to project staff.
Associate Project Supervisor
The Associate Project Supervisor is responsible for supervising all phases of the appraisal project management in alignment with the client contract and Appraisal Services Operation requirements. Assists with budgeting, determining staffing levels, scoping project and supervises the scheduling/workflow functions to ensure the timely delivery of a quality product. Incumbent is responsible for promoting and maintaining a positive relationship with the client and ensuring client satisfaction.
Software Support Specialist
A Software Support Specialist will provide software support for Tyler clients in the use, functionality, and understanding of our products and databases. Ensuring timely resolution of easy-moderate client software issues through data analysis and functionality troubleshooting using multiple development tools, best practice communication, team coordinated testing, and other available tools.
Telematics Product Analyst
We are seeking a Telematics Product Analyst who can provide exceptional business value and enhance our best of breed telematics solutions. The strongest candidates will have solid telematics expertise and have a passion for devising cutting edge technologies to meet market needs.
Mid-Level Java Software Engineer
Tyler Technologies is seeking a Mid-Level Java Software Engineer for our Property and Recording Division. Our Property & Recording Division integrates software and services for fair and equitable property assessment and taxation, including computer-assisted mass appraisal, tax billing and collection, assessment administration, mass appraisal services, data verification, and data and image collection.
Software Engineer
The Software Engineer is responsible for coding, testing, and documenting application programs that are moderate to complex in nature, working with accepted development department standards and procedures.
Senior Software Engineer
The Senior Software Engineer is responsible for coding, testing, and documenting application programs that are moderate to complex in nature, working with accepted development department standards and procedures.
Senior CloudOps Engineer
Tyler Technologies Platform Services Division is looking for an experienced Cloud and DevOps Engineer to join a team directly supporting Augmented Field Platform. AFO (Augmented Field Operations) is a leading platform for AI driven Field Services Work in the Public Sector.
Senior Event Planner
Tyler Technologies is looking for a Senior Event Planner to join our Event Experience team! In partnership with division and corporate management, this position assumes a lead role in the planning and execution of Tyler’s external client and internal staff meetings. This role’s primary focus is leading the planning and execution of Tyler’s largest event: Tyler Connect.
Client Success Account Manager
The Client Success Account Manager is responsible for providing proactive relationship management with Tyler’s post-implementation customer base to ensure continuous improvement goals are met, critical client situations are being addressed, new clients transitioning from Pro Services to Support are referenceable, and that clients receive exceptional service throughout the life of their relationship with Tyler.
Software Support Analyst
The Software Support Analyst addresses and resolves complex issues for Tyler clients and employees. The Software Support Analyst fosters the advancement of product knowledge and client service skills within the team.
Technical Services Support Specialist
The Technical Services Support Specialist position is a Tier 1 entry level position that is responsible for diagnosing and solving customer issues in a timely and courteous manner. The incumbent may work independently or with other team members to resolve operating system, database, and other technical issues related to Tyler applications.
Cloud Database Engineer
We are seeking an experienced DBA with a strong background in AWS database services (e.g. Amazon DynamoDB, Amazon Aurora, Amazon RDS) and Infrastructure as Code (IaC) to manage, optimize, and automate our database infrastructure. The ideal candidate will have hands-on experience with database management and a solid understanding of IaC tools and practices to ensure our database environments are scalable, reliable, and efficient.
Cybersecurity Consultant
The Cybersecurity Consultant is critical in delivering cybersecurity consulting services to public sector clients. This role requires a blend of technical expertise, client engagement, and strategic advisory to support and enhance the cybersecurity posture of our clients. The consultant will manage complex client engagements and ensure alignment with industry standards and regulatory requirements.
Cloud Engineer
We are seeking a Cloud Engineer to help build and run secure, scalable, and performant applications and services using cutting edge cloud technologies and infrastructure. The strongest candidates will have solid development, systems, and automation expertise, working in a full stack environment, and demonstrated software development experience building fault-tolerant applications at scale on the cloud infrastructure.
Deployment Engineer
A Deployment Engineer will be responsible for deploying Tyler Enterprise Public Safety software in the cloud, migrating our client’s data from on-premise systems, and training customers on the technical setup of the software on their workstations. A Deployment Engineer will work closely with Tyler Enterprise Public Safety clients, as well as internal teams, to ensure successful project execution.
Events Marketing Director
The role of the Events Marketing Director is to oversee the strategic design, development and execution of all Tyler corporate events, including user conferences, trade shows, client events, and sales incentive programs. The director will ensure that all events are executed in a way that convey the core values of Tyler’s’ brand and result in positive experiences between Tyler’s employees, clients, prospects, investors and local communities.
Manager, Event Operations
Tyler Technologies is looking for a Manager, Event Operations to join our Marketing team! The Event Operations Manager will oversee meetings, events, and trade show processes, procedures, and technology platforms to maximize Tyler’s business impact. This leader will partner closely with various marketing teams to develop and implement operational strategies that increase the efficiency and effectiveness of Tyler’s events and trade shows.
Software Support Account Manager
As a Software Support Account Manager, you will play a crucial role in providing dedicated Software Support and act as a liaison between Tyler, County IT, and County End Users. A Software Support Account Manager will ensure timely resolutions of easy-moderate client software issues through data analysis and functionality troubleshooting. Position requires being onsite at Client’s office in Mecklenburg County full-time.
Chief Client Officer
Tyler is seeking a seasoned executive for a newly created Chief Client Officer (CCO) role. The CCO will be responsible for breaking down divisional silos to create a consistent “client-first” culture. Having the final decision authority on all client-facing initiatives, the CCO will develop and implement a comprehensive, cross-functional client strategy rooted in client values, experiences, and outcomes.
Software Engineer
The Software Engineer is responsible for coding, testing, and documenting application programs that are moderate to complex in nature, working with accepted development department standards and procedures.
Senior Cloud Engineer
The Cloud Engineer will join a team directly supporting Regulatory production hosting capabilities and will be responsible for monitoring and maintaining existing cloud infrastructure in support of our client base.
Are you looking to join a cohesive, team-oriented group of engineers who share your passion for building great software? We'd love to talk with you!
Are you tired of managing databases and operational issues and want to focus more on solving problems and adding value through product development? This position allows you to leverage all of your Oracle expertise to produce complex, highly optimized PL/SQL programs.
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If you feel you may have been in contact with someone falsely representing Tyler, please contact
immediately and provide us with as much information as possible about the exchange. If you opened or clicked on any links or attachments within a suspicious job offer, we recommend running a full antivirus scan on your computer to make sure no malware was downloaded.Get to Know Our Tyler Family
At Tyler, team members are valued and encouraged to innovate, while having fun along the way. Join us and see why we love working here.
To make work even more rewarding, we offer a wide range of benefits to support the overall wellness of you and eligible family members.
While committed to serving the public sector, we’re also dedicated to investing in our people. Be a part of our passionate community where you can grow.
Interested in learning more about what it's like to be a part of our team? Our recruiting team would love to meet you at an upcoming event in your area or virtually.
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