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Quality Technician

Nesco Resource Southfield Full-Time
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Quality Technician


  • Support one or more project teams consisting of cross-functional team members in the development & implementation of Quality Control in the Manufacturing Plants.

  • Understand and communicate clear Quality Control deliverables and performance targets so quality KPIs for manufacturing and superior customer satisfaction are evident and supported by data.

  • Practice and emphasize 'Zero Defect' mindset in all aspects of Process & Product Quality development to ensure all activities involving supplier, manufacturing plants customer relationships have clarity and focus about the highest expectations of quality product.

Duties and Responsibilities

  • Reporting to Plant QC Supervisor

  • Quality interface of Manufacturing Leader / Production Supervisor

  • QC Inspector:

    • Organizing routine data collection, analysis and feedback.

    • Inspection of the production process and product (quality control gates) at client Plant and at Customer Sites

    • Reporting non-conforming products or processes to immediate supervisor

    • Development and improvement of quality control checklist

    • Surveillance of the closure of open issues and non-conformances

  • Continuous improvement of standards and their adherence on the shop floor to foster continuous improvement

  • Measure and track performance within the department

  • Conduct and complete analysis of the area selected for implementation

  • Align QC department's vision to the established plant's vision

  • Coach supervisors and hourly personnel in QC procedures & requirements

  • Document current and future states, stretch objectives and QC performance targets in all areas.

  • Implement Quality KPIs throughout the plant and demonstrate to hourly employees and supervisors how to track and use them effectively.

  • Perform in-process inspection IBO's, torque audits, visual walks, & buy-offs

Knowledge & Skills

  • Excellent interpersonal skills and ability to work with all levels of organization from shop-floor to management staff.

  • Awareness and understanding in APQP and knowledgeable of process and product development cycle.

  • Experienced in interacting with cross-functional team members to achieve alignment and commitment to keep quality as the most important program deliverable.

  • Understanding of Cost of Poor Quality and customer satisfaction as top priorities.

  • Knowledge of Non-conforming Material Reporting (Client) process.

  • Knowledge & familiarity with Online Project Open Issues Matrix

  • Computer skills: excellent working knowledge of Excel, Word, PowerPoint, MS Project, and any other relevant software applications.

  • Possess a thorough understanding of the customer's processes and organization structure.

  • Working knowledge of the customer product

  • Understanding and working knowledge of Statistical Process Control and Lean 6-Sigma.

Behavioral Competencies

  • Meeting Customer needs

  • Business Awareness

  • Personal Relationships

  • Managing Relationships

  • Communication

  • Personal Organization

  • Change Minded & Driven

  • Influencing Others

  • Quality Consciousness

Key Performance Indicators & Measures

  • Quality KPIs for Site Quality Control

  • Periodic recertification & validation of inspection processes via job observations

  • Data collection and analysis to drive day-to-day decisions relative to control of quality indicators.

  • Customer Satisfaction Index

Qualifications (Education, Training, Certification, Licenses, Experience)

  • Overall Experience A minimum of 3-5 years Product or Process Quality Management experience in the automotive or allied industry.

  • Education - Key Cultural Competency Factors. Extensive organization and industry experience. Quality Certification preferred.

  • Able to read blue prints, complete torque audits, WCM knowledge, Kaizen experience

Nesco Resource is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.

Skills required

Quality Assurance
Quality Management Systems
Corrective And Preventive Action (Capa)
Process Monitoring
Maintain Inspection Records
Blueprint Interpretation


About the company

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Job ID: 19-29204


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Nesco Resource is one of the leading national staffing and employment agencies offering services in temporary staffing, direct hire, and host of other staffing and recruiting solutions. Through its branch office network, Nesco Resource offers clients and employees services ranging from Temporary Staffing, Permanent Placement, Recruitment Process Outsourcing, Onsite Management Services and more. Nesco Resource is an employment agency with dedicated offices supporting Engineering & IT, Clerical & Light Industrial, and Accounting & Finance specialties. Whether you're one of the thousands of people we've helped find a job or a company that we've helped find talent, we're working every day for you to match top talent with great opportunities.

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