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Customer Service in Troy,Illinois
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Customer Service Representative

Kforce Finance and Accounting St. Louis Contractor
Competitive
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RESPONSIBILITIES:

Kforce has a client that is seeking an Accounts Receivable Specialist/ Collections in St. Louis, Missouri(MO). Duties and Responsibilities: Reduce outstanding AR by contacting customers by phone, email and mail to collect past due invoices
  • Work within established credit limits and make decisions on holding/releasing orders to minimize risk while supporting sales goals; Negotiate and manage payments plans as needed
  • Build professional relationships with customers to understand potential barriers to timely payment
  • Work with customers, sales and customer service to research and resolve account discrepancies
  • Respond to customer inquiries and document incoming and outgoing customer communications
  • Maintain working knowledge of credit department policy and procedures

REQUIREMENTS:

Minimum of 2 years previous collection experience
  • Proficient skill level in Microsoft Office suite
  • Strong phone and written communication skills
  • Must have excellent follow up and multi-tasking skills
  • Excellent interpersonal skills
  • Ability to manage high volume, meet goals and adhere to deadlines
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Skills required

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer

Location

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$44K
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Customer Service Representative
Competitive
Estimated Salary: $64K
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Job ID: FAEQG1819564

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Kforce is a professional staffing and solutions firm specializing in the finance and accounting functional areas of general accounting, audit services, SEC reporting, periodic financial close and tax preparation support. From CFOs and controllers with Big 4 experience to entry level transactional accounting positions, Kforce has been matching job seekers and employers since 1962. We are committed to “Great People = Great Results” and offer exciting job opportunities with top finance and accounting companies across the United States. Kforce continues to look for experienced finance and accounting professionals to join our team of great people! 

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