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Customer Service Representative
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Classification: Customer Service Representative
Compensation: $16.00 to $18.00 hourly
OfficeTeam is seeking a Work from Home, Customer Service Representative! We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today! The Customer Service Representative is a long-term temporary assignment with a 8am -5pm schedule.
Key responsibilities of the Customer Service Representative:
- Handles inbound calls and emails
- Process orders for replacement equipment
- Enter orders accurately and notify customer of expected delivery date
- Respond to emails to ensure customer is satisfied with request / resolution
- Notify customer if there will be any delay to order processed
- Reach out to suppliers to resolve tracking discrepancies or other problem resolution
- Provides customer with shipping and status information
Please apply today for immediate consideration! Call
- Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
- Ability to navigate multiple computer systems and applications
- Expertise in Microsoft Office
- Strong interpersonal, communication and organizational skills
- Supportive, positive attitude with a detail oriented demeanor applied to all tasks
- 2+ years' experience with performing in a goal-driven & customer-focused environment preferred
- Strong order entry skills
- Critical thinking, problem solving, ability to work independently
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).
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