Billing & Health InformationFacility:
Community Foundation of Northwest Indiana, Inc. • Patient AccountingSchedule:
Full-time • Days/Evenings • 7am-3:30pm, 8am-430pm, 830am-5pm, 12pm-830pm• 80Location:
Financial Counselor Float
Assists patients in resolving the financial responsibility of their hospital charges through suitable payment arrangements and/or welfare applications, ensuring full and timely payment of their account. Completes verification of insurance benefits into the hospital computer system.
Must be able to work all shifts: 7:00 am - 3:30 pm, 7:30 am - 4:00 pm, 8:00 am - 4:30 pm, 8:30 am - 5:00 pm, 12:00 pm - 8:30 pm and work at all 3 hospitals as needed: St. Catherine Hospital, Community Hospital, St. Mary Medical Center to cover Financial Counselor, Verifiers, Cashiers and Mailroom.
To Qualify you must have:
Minimum high school graduate or equivalent.
1-2 years experience in a hospital/medical business office setting.
Knowledge of insurance benefits and previous financial counseling/self-pay collection experience required.
Must have strong communication skills and be able to handle stressful, uncomfortable situations.
Must demonstrate an ability in communication and problem solving skills.
Ability to speak and communicate in Spanish is preferred.
Indiana Certified Navigator preferred or completes Navigator training, Navigator testing and becomes a Indiana Certified Navigator and maintains license.
Must be able to work all shifts and locations as indicated in posting.
Provide Logistical Support