Director of Philanthropy Strategy and Operations is responsible for leading execution of the enterprise-wide philanthropy strategy including all fundraising programs and systems within System Office. The primary role for the Director is to support multiple fundraising officers including Chief Development Officers, Major Gift Officers, Grant Writers and, in partnership with the Trinity Health Director of Planned Giving and ministries, to research and test program design, while increasing philanthropy and fundraising results system-wide. Director convenes foundation staff throughout the system to develop and drive innovation, best practices, and ongoing redesign for continuous improvement, and to measure outcomes throughout all of Trinity's philanthropic efforts.POSITION PURPOSE
In support of Trinity's mission, Director of Philanthropy Strategy and Operations is responsible for leading execution of the enterprise-wide philanthropy strategy including all fundraising programs and systems within System Office. The primary role for the Director is to support multiple fundraising officers including Chief Development Officers, Major Gift Officers, Grant Writers and, in partnership with the Trinity Health Director of Planned Giving and ministries, to research and test program design, while increasing philanthropy and fundraising results system-wide. Director convenes foundation staff throughout the system to develop and drive innovation, best practices, and ongoing redesign for continuous improvement, and to measure outcomes throughout all of Trinity's philanthropic efforts. Director provides counsel for fundraising goals for ministries. This position is responsible for system-wide data hygiene, consistency, quality and accuracy and for analyzing and interpreting system data for reporting and fundraising purposes. The director is responsible for day-to-day operations and management of the System Office including staff, foundation and consulting projects, policies and procedures related to philanthropy operations, and the cultural environment of the System Office.
To achieve success in this role, the director builds relationships with CDOs and operations staff in each ministry by frequent communication and collaboration. By liaising with CDOs, staff and occasionally donors, director augments the SVP's capacity as both a development and operations professional.ESSENTIAL FUNCTIONS
Knows, understands, incorporates and demonstrates the Trinity Health Mission, Vision and Values in behaviors, practices and decisions.
Supports Senior Vice President's work with Chief Development Officers, CEOs and boards throughout the country to build a culture of philanthropy by creating awareness, adoption plans and producing educational presentations including educational WebEx and Conclave meetings.
Leads change management through collaborative, group planning sessions with fundraising staffs to promote innovation and best practices. Uses fundraising experience to assess barriers to program adoption and develop adaptive responses.
Demonstrates exceptional consensus-building skills to advance common strategy. Balances ministry circumstances and culture with enterprise-wide direction. Encourages solutions thinking through building trust. Supportively guides decision-making process.
Closely partners with SVP to build credibility with ally audiences in clinical leadership, the c-suite and community boards. Acts in lieu of SVP when requested, clearly communicating functional area vision. Responds to fundraising-based inquiries from c-suites and boards.
Creates and rolls out system-measuring outcomes to improve quality and increase fundraising. Participates in goal setting for individual markets.
Conceives, compiles and presents trinity-produced analytic reports to c-suite audiences. Conceptualizes and communicates data as a tool for process improvement and culture development. Works with System Office Communications to conduct System Office employee campaign.
Manages internal philanthropy communications with all stakeholders at ministries and Philanthropy's presence on the external website. Produces and publishes Trinity system results.
Executes programs with Trinity HR to build philanthropy recruitment and retention.
Develops business intelligence strategy to support high ROI programs - major planned gifts - for Trinity Health.
Manages the nuances of a complex, matrixed and multi-stakeholder environment. Creates a vibrant self-governance structure within a national organization. Builds responsive structures for decision-making and communicating direction. Exercises excellent discernment about strategies that require SVP and c-suite leadership. Operations
Provides strategic and tactical guidance to the Philanthropy Operations staff members within System Office. Responsible for productive, safe and collaborative working environment.
Ensures philanthropy data consistency and standardization across entire System, including standards and best practices related to CRM database.
System Data: Makes available various reports and analyses on all levels of system data. Represents Trinity Operations on the Health Systems Philanthropy Leadership Group.
Database Systems Operations: Ensures the highest quality of the database reliability, efficiency, accuracy and service.
Co-leads the Trinity System Office Employee Campaign.
Drafts relevant internal and external policies and procedures related to the System Office and finance.
Drafts Annual Foundation Budget.
Manages contractors and monitor projects; works in collaboration with SVP Philanthropy to develop and manage the budget for the System Office Philanthropy Department, as well as, approves individual budgets/expenses for subordinates within the function(s). Maintains a working knowledge of applicable Federal, State and local laws and regulations, the Trinity Health Integrity and Compliance Program and Code of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.LEADERSHIP COMPETENCIES
As a Trinity Health Leader, the incumbent is expected to demonstrate leadership traits which support our Mission Statement and Core Values as identified below:
Mission Statement: We, Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.
Reverence: We honor the sacredness and dignity of every person.
Commitment to Those who are Poor: We stand with and serve those who are poor, especially those most vulnerable.
Justice: We foster right relationships to promote the common good, including sustainability of Earth.
Stewardship: We honor our heritage and hold ourselves accountable for the human, financial and natural resources entrusted to our care.
Integrity: We are faithful to those we say we are.
Bachelor's degree in Non-Profit Management, Business, Education, Public Relations, or related field with seven (7) to ten (10) years of team leadership and change management experience in leading large-scale fundraising program implementations; or an equivalent combination of education and experience.
Proven ability to lead and motivate people and encourage teamwork, an ability to communicate effectively with senior management and a clear vision of what determines a successful program.
Must be able to operate effectively in a collaborative, shared leadership environment.
Must possess a personal presence that is characterized by a sense of honesty, integrity and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals and values of Trinity Health.
Proven ability to develop fundraising and operations strategy in a complex, matrixed and multi-stakeholder environment.
Master's degree preferred.
Strong verbal and written communication skills, and presentation skills. Ability to influence, collaborate with, and coordinate cross-functional teams of Chief Development Officers, Major Gift Officers, Grant Writers and other Philanthropy staff to successfully achieve mutual goals and objectives. Previous experience work in healthcare philanthropy preferred.PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS
Must be able to adapt to frequently changing work priorities, and be able to prioritize and balance the requirements of working with the System Office and Regional Health Ministries (RHMs).
Must be able to travel to various Trinity Health sites as needed. Travel is estimated to be up to 50% for the first two years of the position.
The above statements are intended to describe the general nature and level of work being performed by persons assigned to this classification. They are not to be construed as an exhaustive list of duties so assigned.