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Operations Associate Money Desk

OfficeTeam WDM Full-Time/Part-Time
$15.20 - $17.60 / hour
Apply Now
Ref ID: 01500-0011044934

Classification: Customer Service

Compensation: $15.20 to $17.60 per hour

Seeking Customer Service Representatives! OfficeTeam has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative in the growing Financial Services industry. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. Be prepared to come into a dynamic and fast-paced environment in this role. If you're looking for a short-term temporary-to-full-time engagement, and can work in West Des Moines, Iowa, this could be the Customer Service Representative position for you! What you get to do every single day - Contribute accurate, friendly customer service in a timely fashion - Manage incoming telephone calls - Retrieve and oversee the sending of written business communications - You will likely support business development and client referral goals by actively cross-selling and referring customers
- Business review documents experience preferred - Deep understanding of navigating basic office equipment and protocols - Good understanding of Microsoft Excel - Wide ranging experience with email - Well-founded grasp of customer service - General familiarity with data entry - 10 Key Accounting experience desired - Previous experience working with Microsoft Outlook - Practical knowledge of numeric data entry - Alpha 6,000 - 8,000 kph experience preferred - Comprehension of order entry - Quality experience with database management - Proven knowledge of copying - Call center experience highly desired - Earlier work involving internal communications - Skills in Microsoft Word - Ability to recognize, evaluate, and resolve problems effectively - Excellent customer service and office administrative skills - 1+ years of past relevant experience - Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - Comfort and confidence when interacting with internal and external partners and clients/customers - Proven experience going the extra mile to solve complex customer inquiries via extensive research - Supportive, positive attitude with a detail oriented demeanour applied to all tasks - Sound written and verbal communication skills - Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888-490-4154 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Skills required

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer

Location

Salary Details

Based on Job Title, Location and Skills
$16
Below Avg. Average Above Avg.

Career Path

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Operations Associate Money Desk
$15.20 - $17.60 / hour
Estimated Salary: $64K
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Job ID: 01500-0011044934

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We have a lot in common: You want to find meaningful work and be rewarded for it, and we want to help you do it. We believe that when you find the role that matches your skills and priorities, you'll thrive.


OfficeTeam is the world's top provider of administrative professionals like you for office support jobs on a temporary or full-time basis. Our process begins with one-to-one personal service from industry specialists who get to know who you are and what you're looking for. Then we apply our deep expertise, robust resources and leading-edge technology to connect you with an assignment where you can make meaningful contributions and be valued for them.


At OfficeTeam, we're dedicated to finding the fit that makes people happier and companies better. Join us.


About Us
OfficeTeam is a division of Robert Half, the world's largest specialized staffing firm. For almost seven decades, we've helped candidates and companies find the right fit. That passion has paid off: Our company has appeared on Fortune® magazine’s list of “World's Most Admired Companies” since 1998. We love what we do-and we want you to love it too.

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