CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You'll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You'll help change how goods get to market and contribute to global sustainability. You'll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

Position Purpose

To support the roll out of the COLT (CHEP Operations Logistics Technology) project for NA. To assist all regional Service Centers with COLT systems implementation. To develop and create training materials. To provide ongoing support, training and document control for the COLT processes.

Scope

Number of Countries: NA

Number of Locations: All NA Service Centers and Office Spaces Related to Supply Chain

Major/Key Accountabilities

* Primary focus is to drive the implementation of the COLT Program across the NA Service Centres
* Support on the adoption of CMA (CHEP Mobile APP)
* To deputize for the Program Manager
* Develop and lead the change management & communication plan for COLT implementation to ensure project deadlines are met without compromising performance
* To communicate with the IT team and facilitate the resolution to Service Center and hauler issues
* To communicate with marketing to ensure the appropriate communications are delivered at the right times
* Develop, create and deploy training materials and Standard Operating Procedures to ensure the transition to COLT systems into the service centers based on Global standards
* Be part of the support structure for the daily issues being faced by the Service Centers and haulers deploying COLT and CMA and the resolution of those issues
* Stakeholder, CTQ analysis to ensure customer satisfaction

Measures

* Project Delivery
* Service Centre Efficiencies
* Cost Savings
* Support Resolution Performance

Authority/ Decision Making

* Decisions in line with project delivery

Key contacts

Internal:

* Global Zero Harm
* NA Supply Chain Leadership Team
* Regional teams for Operations, Logistics, Planning, Carrier Management, CSO, Retail, Asset Management, Sales and Finance
* Supply Chain Excellence Team
* Global IT
* Global logistics
* Marketing
* Global Procurement

External:

* Customers
* Suppliers
* Service Centers
* Transport companies
* External advisors

Qualifications

Essential Qualifications:

* Bachelor's degree

Desirable Qualifications:

* Green Belt
* Project Management

Experience

* Supply chain experience
* Service Centre Procedures
* SAP
* Service Now
* IT background

Skills and Knowledge

* Strong interpersonal, presentational and networking skills
* Strong analytical and technical skills - including negotiating, risk mitigation and problem resolution
* Team player but able to work autonomously
* Able to create multi modal training materials
* Able to manage and maintain documentation to ensure global consistency
* Experience with logistics and supply chain industries
* Experience with working on multi stakeholder projects
* Experience with working closely with CHEP IT

Languages

Essential:

* English

Desirable:

* Spanish
* French
* German
* Polish

Preferred Education

Qualified Professional and Equivalent. Basic (5 years) - Project Management

Preferred Level of Work Experience

1 - 3 years

We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at [ Email address blocked ] - Click here to apply to COLT- Regional Implementation Analyst- Remote/Field-Based.