Icon hamburger
US
Customer Service in Fulton,Alabama
Apply to this job.
Think you're the perfect candidate?
Apply on company site
Thumsup

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
Default3

Virtual Customer Service Tech Support needed F/T (benefits/PTO/ work at home)

Mommy Jobs Online Whatley Full-Time
Apply on company site


Description

Virtual Customer Service - Technical Support, Nationwide

Mommy Jobs Online (mommyjobsonline.com) is now seeking Virtual Customer Service Support Reps. to join our workforce!

Do you love helping others? Are you a compassionate communicator, a problem-solver that can multi-task ? If so, then we  want to hear from you.

Job Offers:

  • Paid training at $12 per hour
  • Competitive compensation of $13 per hour after 90 days of consecutive employment
  • Full Time Employment
  • We offer Medical, Dental, Vision benefits, comprehensive coverage with flexible options, including FSA and HSA and 401K
  • Paid Time Off
  • Fun team oriented remote environment, we believe in Employee Engagement and want you to have fun
  • Company discounts at restaurants, gyms, cell phone service discounts, auto, travel, international theme parks and more
  • We offer varying schedules based on business needs
  • We offer ongoing training programs to advance your career
  • Mentorship programs to help you be successful

As a Work At Home Call Center Representative you will support our customers and provide solutions to their technical issues. We will rely on you to actively listen and be empathetic while you use your love of current technology, passion and creativity to resolve their problems and meet their needs in a timely manner.

Requirements:

  • Technical aptitude with a confident familiarity of Smartphones, tablets, operating systems, PC and Macs
  • Minimum 6 months experience providing service to customers in some capacity (via phone, chat, in person, etc.)
  • Are you available to work an 8-10 hr shift between the hours of 7:00 a.m. and 11:00 p.m. CST including evenings, weekends and holidays while having the ability to adjust to a change in schedule ?
  • Handle multiple computer applications at one time
  • Understand the concepts of navigation, search engines, downloading music, and other web based applications
  • Attend approximately five to six weeks of required virtual training on a fixed schedule that may include nights or weekends
  • Complete initial training with 100% attendance and a minimum 80% passing score on final training exam.
  • Ability to type 35 WPM while talking to customers
  • Successful completion of pre-employment assessments and a background check
  • A distraction free workspace that will allow you to meet our requirement of working independently without other parties being in the workspace during your scheduled shift. An area where no other parties would enter your workspace during your scheduled shift for any reason.
  • Be able to guard client information closely by ensuring that no cell phones, pens, tablets, devices that capture information are in the work area.
  • High Speed Cable Internet Service (10 megabits download and 3 megabit upload) from a reliable cable provider. Satellite internet not acceptable
  • High School Graduate or general education degree (GED) required
  • 18 years of age or older

To Become An Agent

*Please apply and register at mommyjobsonline.com.  Please click on Join Now and select the Customer Service Job Bank Registry to get connected with this client and to begin their hiring pre-screening process.

​Reference agent id code MJOLMonicaC when you register online. 

Please allow 24 hours of processing time once you register with us.  

If you have further questions please contact us at 1 (405) 418 - 6160.​​

 

Skills required

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer

Location

Career Path

See the next step in your career
Virtual Customer Service Tech Support needed F/T (benefits/PTO/ work at home)
Estimated Salary: $64K
Apply to this job.
Think you're the perfect candidate?
Apply on company site

Job ID: 7786

CAREERBUILDER TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.

Mommy Jobs Online is located in Oklahoma City, Oklahoma. We provide a unique legitimate pre-screened work-at-home job bank resource for remote jobseekers to find jobs safely to work online. Mommy Jobs Online has helped many people in the U.S. and Canada find part-time, full-time and flexible jobs working in the comfort of their own home. Mommy Jobs Online help professionals find the best remote jobs available based on their background work skills and qualifications.

Every job position in our remote job bank registry are pre-screened thoroughly, so you never have to worry about the legitimacy of any companies listed in our job network. We are proud to say that we have the BEST reputation when it comes to helping contractors find reliable work from home jobs. Our main goal is to be a trustworthy work-at-home job resource for you to find information on telecommuting jobs in one place that will help gain you financial freedom.

View the full profile