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Automotive Service Advisor job in Burlington at Herb Chambers Honda of Burlington

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Automotive Service Advisor at Herb Chambers Honda of Burlington

Automotive Service Advisor

Herb Chambers Honda of Burlington Burlington, MA Full-Time

Herb Chambers Honda of Burlington is currently seeking an experienced Service Advisor to join our team.  We’re looking to add the right person to a dynamic, fast-paced service department that has an amazing culture!

The Herb Chambers Companies were recently voted one of the Top Places to Work in Massachusetts by The Boston Globe for the 12th year in a row!

The goal of this position is to efficiently and professionally assist our customers with all of their service needs. Building loyalty and trust, creating an amazing guest experience, generating profit and maintaining area-leading customer satisfaction index.

Responsibilities:

  • Greeting and assisting guests with service needs
  • Generating estimates
  • Completing estimate review with guest in timely manner to maximize opportunity
  • Seeing through completion of approved work and actively covering
  • Conducting post-repair follow-up
  • Resolving customer complaints with manager assistance
  • Covering results, progression and training with Service Manager daily

Benefits Include:

  • 100k plus earning potential
  • Paid Vacation
  • Health & Dental Insurance
  • 401(k) with company match
  • Previous Service Consultant experience
  • Proven track record of excellent customer satisfaction
  • Positive attitude
  • Excellent customer service skills
  • Confident ability to operate with little supervision
  • Process driven, with great organizational skills
  • The desire to be successful in a fun, fast-paced, high-volume highly motivational environment

Recommended Skills

  • Coaching And Mentoring
  • Confident And Emotionally Stable
  • Coordinating
  • Customer Satisfaction
  • Customer Service
  • Positive Attitude
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Job ID: AR05-17342_5000861137306

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