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C4585692b1c2fbf6817fb1fc35aca179

Customer Service/Collections

PrideStaff Tampa, FL Full-Time
$14.42/ hour
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The right person for this role will enjoy working in a fun, loose and teamwork-centered work environment. Perks for this type of role include snacks, catered lunches and other fun activities! What we are looking for are people who are willing to make calls to consumers and help them pay their accounts.

The hours for this role will be Monday - Thursday 12:00pm - 9:00pm, Friday 10:00am - 7:00pm and one Saturday each month 8:00am - 5:00pm. The initial 5 days of training will be 9:00am - 6:00pm.

Duties:

  • Make outbound calls to consumers to help bring accounts current
  • Take inbound calls from consumers with questions on their accounts or returning phone calls
  • Will need to document all conversations with customers
  • Able to meet established goals for collections
  • Must have strong problem solving skills to find solutions for success

Skills:

  • At least 1-3 years of previous call center experience is preferred
  • Strong understanding of the Fair Debt Collection Privacy Act
  • Must be able to work at least 1 Saturday a month
  • High School diploma
  • Excellent verbal and written communication skills. 
 

Recommended skills

Team Working
Communication
Written Communication
Verbal Communication
Complex Problem Solving

Location

Salary Details

This salary was provided in the Job Posting.
$14.42
Hourly Salary

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Customer Service/Collections
$14.42/ hour
Estimated Salary: $71K
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Job ID: BHJOB858_384554

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