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Parts and Gears Customer Service Rep job in Charlotte at The Specialized Recruiting Group

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Parts and Gears Customer Service Rep at The Specialized Recruiting Group

Parts and Gears Customer Service Rep

The Specialized Recruiting Group Charlotte, NC Part Time
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Customer Service Rep. Responsibilities:

  • Obtain sales orders from customers.
  • Determine customers need for merchandise and inform of any current special sales.
  • Call calling customers to solicit sales.
  • Offer related items for job completion and promote all product lines.
  • Generate pick tickets for orders to warehouse.
  • Assist customers with warranties and returns.
  • Manage and follow up on back orders
  • Process orders for outside sales team.
  • Perform other tasks as assigned by management.

Experience & Education:

  • High School Diploma or equivalent
  • Heavy duty truck or automotive parts knowledge/experience
  • Communication Skills: Strong verbal and written skills a must
  • Customer Focused: Must be customer oriented, able to understand customer needs and prioritize them accordingly
  • Risk Taker: Able to take risks while still analyzing potential pitfalls of your actions
  • Lead Yourself: Be self-motivated, willing to act while coping with varied workloads and be assertive and organized while demonstrating flexibility in day-to-day work
  • Must be well versed in MS Office products, CRMs, and database management

     

    Recommended Skills

    • Assertive
    • Risk Taker
    • Demos
    • Communication
    • Management
    • Service Orientation
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    Job ID: 908a87381b31f50633d4e36cf02f07c5

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