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Customer Service in Pinole,California
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Customer Service Representative - Call Center

Career Opportunities at Nelson Concord Full-Time
$17.00 - $18.00 / hour
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Job Number: 2131225

Nelson Staffing is looking for detail oriented and poised Customer Service Representatives for our well-established client in Concord. These are full-time temp to hire positions within a 24/7 call center environment starting ASAP. Only local candidates, those currently living in the Bay Area, will be considered.

Responsibilities:

  • Answer telephone calls in a timely manner and assist callers with questions regarding products and services or refer callers to the proper department.
  • Recommend and cross sell products and services to members in accordance with established goals.
  • Investigate issues/problems, and determine resolutions within designated authority
  • Perform various account file maintenance actions
  • Handling high volume inbound and outbound calls in a professional manner
  • Protect confidential customer information
  • Perform other assignments and duties as directed by supervisor

Requirements:

  • Must have a flexible schedule (center is open 24/7)
  • Positive and professional customer service skills
  • Excellent written and verbal communication
  • Attention to detail and accuracy
  • Ability to multi-task, and manage time effectively

#IND-PH


About Nelson:

For more than 45 years, we've been passionate about helping people find jobs they love - rewarding jobs that further career goals. At Nelson, we partner with companies that have outstanding reputations. Working with innovative startups to Fortune 500 companies, our skilled recruiters have access to opportunities beyond what you can find on your own. With Nelson, you'll get the most out of your career. Together, we'll set career goals and find you a position where your skills shine. For a full listing of jobs, go to: www.nelsonjobs.com http://www.nelsonjobs.com/ and click "Find Work."

 

Skills required

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer

Location

Salary Details

Based on Job Title, Location and Skills
$17
Below Avg. Average Above Avg.

Career Path

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Customer Service Representative - Call Center
$17.00 - $18.00 / hour
Estimated Salary: $64K
Apply to this job.
Think you're the perfect candidate?
Apply Now

Job ID: Nelson_2131225

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For more than 45 years, we’ve been passionate about helping people find jobs they love – rewarding jobs that further career goals. At Nelson, we partner with companies that have outstanding reputations. Working with innovative startups to Fortune 500 companies, our skilled recruiters have access to opportunities beyond what you can find on your own.

With Nelson, you’ll get the most out of your career. Together, we’ll set career goals and find you a position where your skills shine. Whether you are looking for a position in: accounting & finance, administration, computer gaming, digital media, engineering, human resources, legal, light industrial, manufacturing, or technology, Nelson helps place people in full-time, temporary, temp-to-hire, project, and contract positions. For a full listing of jobs, go to:  www.nelsonjobs.com and click “Find Work.”

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