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Field Engineer

Indotronix International Corporation Boydton Full-Time
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Key Responsibilities:
  • Respond to technical service hardware repair requests on enterprise-level servers, storage sub-systems and drives and networking devices at locations in the area.
  • Resolve questions or problems in the areas of system configurations, product functionality and technical troubleshooting.
  • Serve as primary support liaison between company and customer.
  • Performs installs, moves, adds and changes as required
  • Installs and maintains enterprise servers, mainframe, high-end networking and complex product configurations, servers, storage-subsystems and drives
  • Takes responsibility for additional follow-up, testing and troubleshooting services or problem escalation.
  • Maintains a high degree of professionalism in actions, demeanor and dress.
  • Ensures a high level of customer satisfaction throughout the service delivery transaction.
  • Technical and Behavioral Skills
 

Recommended skills

Professional Attitude
Networking Hardware
Customer Satisfaction
Service Delivery
Testing
Complex Problem Solving

Location

CareerBuilder Estimated Salary

Based on Job Title, Location and Skills
$64K
Below Avg. Average Above Avg.
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Job ID: JPC - 71842

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