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  • Eden Prairie, MN

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Activity Operations Manager - Telecommute

UnitedHealth Group • Eden Prairie, MN

Posted 6 days ago

Job Snapshot

Healthcare - Health Services
Health Care

Job Description

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us and help people live healthier lives while doing your life's best work.(sm)

Responsible for supporting accreditation and business development, executing single educational activities, and maintaining the website and E-mail database.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

Activity Management:

  • Work with the clinical team to manage and execute web-based educational activities

  • Develop activity-specific website components

  • Create and distribute learner and marketing pieces as necessary

  • Monitor activity progress from launch to expiration


  • Assist team in maintaining accredited provider status by submitting annual reports and requested materials to the Joint Accreditation Committee and other entities as needed

  • Demonstrate knowledge of current accreditation regulations and practices

Site Maintenance and Analytics:

  • Update site content; including activity postings, evaluations, application for credit, and follow-up surveys

  • Ensure data collection aligns with outcomes process and accreditation requirements

  • Establish and maintain appropriate systems for measuring media performance; including site traffic

  • Monitor website activity and analytics and escalate to vendor as necessary

Database Management/Activity Marketing

  • Execute E-mail marketing efforts for educational activity campaigns

  • Research, evaluate and interpret audience response mechanisms

  • Ensure that activity prospect lists align with disease areas/target audiences

  • Assure database continues to extend reach or expand into new educational areas

  • Segment and update lists with accurate demographic data

  • Maintain and continually update automated data collection for activities

  • Ensure data collection and outcomes reporting for activities occurs in a timely manner within a central repository

Required Qualifications:

  • Bachelor’s degree or higher level of education

  • 3+ years project management experience

  • Web site development experience

  • Advanced proficiency with MS Office applications, including Excel

  • Strong written and verbal communication skills

Preferred Qualifications:

  • Experience with the CME community (Continuing Medical Education)

  • Joint Accreditation experience

  • Clinical/Medical background (RN, etc.)

  • Experience developing/conducting accredited medical education or training

  • Excellent presentation skills for both clinical and non-clinical audiences

  • Strong team player and team building skills

  • Motivates and inspires other team members

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.


Job Keywords: web design, Single Activity Management, CME, Joint Accreditation, site maintenance, analytics, web marketing, database management, business development, project management, telecommute, work from home
Job ID: 2551_759288
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