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HFA Bilingual Insurance Claims Care Representative

Clayton Homes Maryville Full-Time
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Title: Insurance Claims Care Representative

Department: Claims

Reports to: Claims Manager


Insurance Claims Care Representatives are responsible for handling a large volume of incoming calls regarding existing insurance claims.


  • Responsible for professional and timely communication with customers via phone, fax, and email.

  • Accurately documents all information regarding existing claims.

  • Pro-actively gathers required information from customers.

  • Assists team members with customers in timely follow-up, processing and settling of their insurance claims.

  • Performs other duties as assigned.


  • 401(K) includes 100% company match of the first 4%

  • Medical and Dental Plan with Prescription Coverage and Vision

  • Paid Time Off and holidays

  • Quarterly BONUSES!!!


  • High School Diploma or GED required. Some college or insurance training would be helpful.

  • Fluent in both English and Spanish a plus

  • Effectively communicate via phone and computer.

  • Strong computer skills in Microsoft Word and Excel. Experience in AS400 a plus.

  • Great attention to detail and organizational skills.

  • Willingness and ability to complete assigned work efficiently.

  • Willing to learn, hard-working, determined and assertive.


Recommended skills

Spanish Language
Ibm System I


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HFA Bilingual Insurance Claims Care Representative
Estimated Salary: $69K
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Clayton Homes was founded in 1956 and is proud of its history of providing affordable, quality homes. The Company is a diverse builder offering traditional site-built homes, modular homes, manufactured housing, “tiny” homes, college dormitories, military barracks, and apartments. In 2015, Clayton built over 34,000 homes.

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