Icon hamburger

Create Job Alert.

Enter your email below to save this search and receive job recommendations for similar positions.
Thank you. We'll send jobs matching these to
No Thanks
What job do you want?
Apply to this job.
Think you're the perfect candidate?
Apply on company site

You’re being taken to an external site to apply.

Create an account to get recommended jobs that match your resume and apply to multiple jobs in seconds!
On the next page, you'll build a resume in 3 steps thanks to our AI technology
8-15 characters
Contains Number
Contains Lowercase
Contains Uppercase
Contains Special Character

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
Cybersecurity Operations Center (CSOC) Supervisor at M&T Bank

Cybersecurity Operations Center (CSOC) Supervisor

M&T Bank Millsboro, DE Full-Time
Apply on company site

Create Job Alert.

Get similar jobs sent to your email


Provides leadership in support of the Cybersecurity Department.  Coordinates with individual teams with one or more Subject Matter Experts (SMEs) with responsibilities including, but not limited to, execute Cybersecurity Operations strategies, Cybersecurity controls testing, review of Cybersecurity policies and standards, and execute enterprise Cybersecurity awareness and training program.  Identifies and communicates Cybersecurity threats, vulnerabilities, risks, emerging trends, and mitigation strategies in alignment with the organization's risk appetite.  Reports on Key Risk Indicators (KRIs) and Key Performance Indicators (KPIs) for areas of responsibility and identifies appropriate remediation efforts when required.

Primary Responsibilities:

  • Acquire and manage the necessary resources, including leadership support, financial resources, and key security personnel, to support cybersecurity goals and objectives and reduce overall organizational risk.
  • Lead initiatives with stakeholders to establish the enterprise continuity of operations program, strategy, and mission assurance.
  • Coordinate and lead security improvement actions to evaluate, validate, and implement solutions as required.
  • Lead and align cybersecurity priorities within the Department's overall security strategy.
  • Monitor and evaluate the effectiveness of the enterprise's cybersecurity safeguards to ensure they provide the intended level of protection.
  • Participate in cybersecurity risk assessments and risk mitigation strategies.
  • Contribute towards the preparation, creation, distribution, and maintenance of plans, instructions, guidance, and Standard Operating Procedures (SOPs) concerning the security of Cybersecurity Operations.
  • Provide leadership and direction that cybersecurity awareness, basics, literacy, and training are provided to operations personnel commensurate with their responsibilities within the team.
  • Review, evaluate, and recommend protective or corrective measures when a cybersecurity incident or vulnerability is discovered.
  • Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations.
  • Direct metrics collection, reporting and trending as scheduled to management as well as supporting audits, and consultation services.
  • Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.  Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis.  Identify risk-related issues needing escalation to management.
  • Promote an environment that supports diversity and reflects the M&T Bank brand.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Complete other related duties as assigned.

Scope of Responsibilities:

  • Cybersecurity Operations:  Oversee under guidance of higher management, the Cybersecurity Operations Center environment and program, including managing daily operations, strategy, policy, procedure, security awareness training, and leading personnel and staffing. Responsible for review and adherence of Cybersecurity Defense Analyst scheduling and staffing to ensure lossless 24x7x365 coverage.  Responsible for reviewing and analyzing service demands, security activity, staff performance, and Cybersecurity Operations actions to analyze gaps in efficiency. Responsible for review, analysis, and functional operational requirements for the Incident Response Platform to facilitate Cyber Defense Analyst workflow processing and incident remediation.

Education and Experience Required:

  • Associates degree or higher in Computer Science or Information Assurance and a minimum of 4 years’ relevant work experience, or in lieu of a degree, a combined minimum of 6 years’ higher education and/or work experience, including a minimum of 4 years’ relevant experience
  • Minimum of 2 years’ work leadership and/or supervisory experience
  • Understanding of Cybersecurity operational processes
  • Understanding of Cybersecurity threats, vulnerabilities, emerging trends, and regulatory and operational impacts
  • Experience utilizing feedback to drive process and service improvement
  • Capable of managing stakeholder relationships, including determining needs, requirements, and resources, and managing stakeholder expectations while committing to delivering quality results
  • Capable of communicating complex information, concepts, or ideas in a confident, accurate, and well-organized manner through verbal, written, and/or visual media
  • Experience adjusting to and operating in a diverse, challenging, and unpredictable fast-paced work environment
  • Experience coordinating, collaborating, and disseminating information to subordinate, peer, and leadership teams, departments, and organizations
  • Experience advising and providing assistance to operations in response to dynamic situations
  • Ability to oversee and coordinate with a Cybersecurity team of analysts, including the training and development of staff
  • Knowledge of testing and maintaining network infrastructure requirements, including hardware and software systems
  • Experience translating functional organizational and department requirements into logical and technical Cybersecurity solutions
  • Experience managing operations following organizationally-specific guidelines and documents
  • Understanding and knowledge of processes for reviewing, verifying, and revising Cybersecurity and operational documentation reflecting the application or system security design features
  • Understanding of Cybersecurity strategy and plan development

Education and Experience Preferred:

  • Bachelor degree in an applicable discipline
  • Minimum of 1 year demonstrated job progression and relevant work experience in two (2) or more of the following Cybersecurity domains:  Security and Risk Management, Asset Security, Security Engineering, Communication and Network Security, Identity and Access Management, Security Testing and Security Operations
  • Broad technology experience with enterprise-level IT technologies including networks, endpoints, virtualization, cloud, operating systems, email, storage, databases, etc.


Millsboro, Delaware, United States of America

Recommended skills

Risk Analysis
Incident Response
Storage (Warehousing)
Apply to this job.
Think you're the perfect candidate?
Apply on company site

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team

Job ID: R15352


For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.