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We’re looking for SEASONAL
people who enjoy a challenge and thrive in an environment where things are moving very quickly. In this position you will use your empathy, patience and resilient nature to resolve issues. Your goal will be to satisfactorily resolve the customer's need at the end of each interaction.
We do not HIRE from these States: IL, IA, ME, NH, ND and SDMost shifts are evening and weekends.
Opportunities for incentives
SOME HOME OFFICE REQUIREMENTS:
- Telephone land line with NO features -
- Own computer windows 7, 8, 8.1 or 10 only (No MAC's)
- USB Headset
- Corded phone and Corded phone headset
- Stand Alone Monitor
People are our most valuable asset, and we provide world-class training, benefits, and growth opportunities to help you become the best the industry offers.
•Answer back to back calls and resolving issues
•Build a strong relationship with your customer
•Resolve the problem quickly and ensure situation does not escalate
•Speaking clearly and with empathy in both positive and negative situations
•Resilience◦When you get stressed, are you able to maintain your neutral point of view?
•Administrative Skills◦Are you organized and efficient?
If the answer to these questions is yes, then come find out why SYKESHOME has been the employer of choice for so many people who want to transition their career from the office to their home!