Available Positions for Customer Service Representatives! OfficeTeam has a need for a highly-skilled, articulate Customer Representative to join the growing workforce in the Insurance - Health industry. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. This position is based in a dynamic and fast-paced environment. This Sparks, Maryland Customer Service Representative position could be for you, if you're available for a long-term temporary-to-full-time opportunity. Key responsibilities - Deliver outstanding, friendly customer service in a timely fashion - Receive and place telephone calls - Manage the fielding and sending of important written business correspondence - May support business development and client referral goals by actively cross-selling and referring customers
- 2+ years' experience with performing in a goal-driven customer-focused environment preferred - Experience performing extensive research to resolve complex customer inquiries - Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement - Strong customer service and office administrative skills - Ability to use multiple computer systems, applications, and utilize search tools to find information - Strong Microsoft Office skills - Comprehensive knowledge of customer service - Positive attitude and an engaging businesslike approach - Demonstrated ability to interact effectively with internal and external partners and clients/customers - Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - Excellent verbal, written, and social communication skills If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today! For immediate consideration, please email your resume to email@example.com or call 410.527.2029.
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888-490-4154 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
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