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Manager-Admissions job in San Rafael at Bayside Marin

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Manager-Admissions at Bayside Marin


Bayside Marin San Rafael, CA Full-Time
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The Lead Admission Counselor (LAC) will serve as the “second in command” to the Admissions Director (AD). This role will support the AD in completing administrative duties and training of employees. The LAC will have the opportunity to learn all aspects involved in being an AD. The AD will mentor the LAC to help him/her gain experience needed for advancement into related roles within the company.

Lead Admission Counselor Responsibilities may include, but are not limited to:

• Covers for Admission Director in her/his absence

• Assist AD with administrative duties (ie. reporting, budgeting, planning, etc)

• Support the AD in training, coaching and mentoring of new hires and existing Admissions Counselors

• Stay on top of all incoming inquiries and inquiry updates from the ASC to ensure they are being addressed in a timely manner

• Support AD in review of UltiPro time keeping system for team

• Provide Admission Counselors with feedback/training regarding medical necessity, to ensure we are bringing in appropriate admissions and adequate information is being gathered to obtain initial authorizations

• Provide AD with feedback regarding Clinical and Medical staff documentation practices, to ensure adequate information is being provided to obtain UR authorizations

• May offer support &/or training to offsite teams when needed (ie. ASC, TPS’s, referents etc)

• Conducts daily flash meetings in AD’s absence

• Help cultivate positive interactions between TPS’s, referents, Bayside staff and the admission team

• Responsible for accurate maintenance of Administrative Admission Census

• Sends morning email with census and admissions update from the previous day to marketers and admin team

• After-hours on call admission coverage to support/address department needs

LAC will also be responsible for the regular Admission Counselor duties. These include, but are not limited to:

Responsibilities Include:

• Responding to intake calls

• Admissions screening and assessments

• Entering information into electronic contact management and billing systems

• Consulting with Director of Admissions and other Clinical and Medical Staff

• Creating admission documents and completing paperwork with new clients and family

• Verifying health insurance benefits

• Completing pre-certifications for your admissions, and limited concurrent authorization, and discharge reviews with insurance companies (Utilization Review)

• Financial Counseling with clients/families and collection of payment for services

Preferred Qualifications:

• Prior admissions experience

• Bachelor’s or master’s degree, Certified Chemical Dependency Counselor, or equivalent prior admissions, mental health or chemical dependency treatment experience

• An understanding of substance abuse and dual-diagnosis issues and treatment

• Someone looking to establish a long-term employment with Bayside Marin and/or Acadia

Employee perks include educational reimbursement funds; access to our fully equipped, private gym with a sauna and steam room; downtown San Rafael location 1 block from SMART train and Golden Gate public transit center; frequent snacks and food; and most of all, a great, enthusiastic team who work well together and enjoy joking around.

Due to the intensive training offered, this position requires a minimum 2-3 year commitment with significant opportunities to advance within either Bayside Marin or its parent company, Acadia Healthcare. Acadia is a leading provider of behavioral healthcare services. Acadia operates a network of 227 behavioral healthcare facilities with approximately 9,900 beds in 40 states and Puerto Rico. Acadia provides behavioral healthcare and substance use services to its patients in a variety of settings, including inpatient psychiatric hospitals, specialty treatment facilities, residential treatment centers and outpatient clinics.

If interested, please email your resume and cover letter/letter of interest. Please note that you must submit a cover letter expressing your interest in the position along with a brief synopsis of why you believe you should be considered. Well written cover letters are advised. Resume’s submitted with a well written cover letter will receive preferential treatment. Do not delay, as we are looking to hire asap.

Learn more about the comprehensive holistic and dual-diagnosis treatment we offer at:

Job Type: Full-time

Salary: DOQ

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Recommended Skills

Mental Health
Substance Abuse
Dual Diagnosis
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Job ID: 54e99086c3f348828d95bf9db916165c

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