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Franchise in Hingham,Wisconsin
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Store Manager 880

National Tire & Battery West Bend Full-Time
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Description

The role of the Store Manager is to manage and direct the operation of a TBC Corporation store; engaged in selling tires and related automotive parts and mechanical services. He/she is responsible for the sales, controllable income, customer satisfaction and associate retention of the location and the quality of its operation, in compliance with TBC’s policies and procedures. The Store Manager is responsible for hiring, training, developing and evaluating a staff of employees who exemplify quality service, in all aspects to TBC customers.

Company Overview

NTB operates more than 700 retail service store locations nationally and is experiencing rapid growth which presents advancement opportunities for our associates.  NTB is a TBC company.  For 60 years, TBC Corporation (TBC) has been one of North America’s largest marketers of automotive replacement tires.  Through worldwide operations spanning wholesale, retail, and franchise, TBC also provides automotive maintenance and repair services with best-in-class brands. TBC meets the needs of consumers in search of total car care at more than 3,200 franchised and company-operated tire and automotive service centers under the brands NTB®, Tire Kingdom®, Big O Tires® and Midas®. TBC serves wholesale customers in the United States, Canada, Latin America, Mexico and the Middle East through NTW, TBC Brands, TBC Dealer Group, TBC International and TBC de Mexico.

Job Responsibilities

• Achieve Sales and Profit Budgets

• Recruit, Train, Develop, Evaluate, and Retain Employees

• Meet and Exceeds TBC’s Customer Service Excellence Index (CSEI)

• Educate and Explain service recommendation to customers

• Manages Inventory Control

• Provide exceptional customer service through leadership and by example

Qualifications

• Ability to work a flexible retail schedule including weekends, evenings and holidays

• Valid Driver’s License

• Criminal Background Check

• Pre-employment Drug Screen

• 18 years or Older

Benefits

  • Competitive compensation and monthly bonus potential
  • Medical, Dental and Vision coverage
  • Company paid short term disability and company subsidized long term disability
  • Company paid life insurance
  • 401(k) with company match and immediate 100% vesting
  • Generous paid vacation and paid time off
  • Tuition reimbursement
  • Flexible spending account
  • Employee assistance program
  • Purchasing power program that allows associates with a year of service to make large retail purchases through convenient payroll deduction
  • Vendor purchase discount program
  • Employee automotive discounts
  • And more!

TBC Corporation is an Equal Opportunity Employer and maintains a Drug-Free Work Environment.

 
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Job ID: 830

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National Tire & Battery is a subsidiary of TBC Retail Group that is headquartered in Juno Beach, Florida and operates more than 730 company-owned stores under the brands: Tire Kingdom, NTB - National Tire and Battery, and Merchant's Tire and Auto Centers. TBC employs nearly 350 associates at its Juno Beach headquarters and approximately 8,400 associates nationally. Additionally, the TBC Retail Group operates 491 franchised Big O Tires retailers.

National Tire & Battery (NTB) was created in 1997 through the merger of two highly regarded tire retailers. NTB's expert service, vast selection, state-of-the-art equipment and exceptional commitment to customers has earned them a reputation for high-quality auto care.

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