US
0 suggestions are available, use up and down arrow to navigate them
What job do you want?

Create Job Alert.

Get similar jobs sent to your email

List of Jobs

Apply to this job.
Think you're the perfect candidate?
Delivery Ambassador at RH

Delivery Ambassador

RH Fort Worth, TX Full-Time
Job Description

RH is a curator of design, taste and style in the luxury lifestyle market. The Company offers collections through its retail galleries, source books and online at RH.com, RHModern.com, RHBabyandChild.com, RHTEEN.com, and Waterworks.com.

As a Delivery Logistics Leader, you will use your experience in logistics to facilitate a unique and memorable delivery experience in our customer's homes. Each day, you will travel alongside our delivery teams in an RH-provided vehicle on a predetermined route. You will be responsible for interacting with the delivery team, offering customer support and assisting with additional purchases while face to face with the customer. This role will require a highly accountable individual who is self-motivated, organized, flexible and can effectively communicate in order to serve the all-encompassing needs of our customers.

WHAT WE OFFER:
  • Company-provided vehicle to be utilized for work and/or personal use
  • Company provided iPad, iPhone, and corporate credit card
  • Medical, Vision, and Dental Insurance
  • Company-paid Life Insurance and Disability Income Protection Programs
  • Health Care and Dependent Care Flexible Spending Accounts
  • 401(k) Savings Plan
  • Competitive Paid Time-Off plan
  • Employee Assistance Program
  • Generous discount on our products and at RH restaurants
  • Referral Bonus Program
  • Exciting growth opportunities in the U.S. and abroad

YOU WILL BRING
  • 3+ years of Home Delivery Logistics experience required
  • Must have a clean driving record, valid driver's license and able to work extended hours
  • Strong verbal, written and listening skills; ability to build rapport
  • Proactive, organized and detail-oriented to find solutions in unknown scenarios
  • Resilient in the face of adversity and the ability to excel under pressure
  • Proficient in Apple devices and software, Microsoft Office and Google applications
  • Proficient in GPS applications and the ability to navigate safely and efficiently
  • Fluent in Spanish a plus but not required

YOUR RESPONSIBILITIES
  • Live Our Vision, Values & Beliefs every day
  • Lead the full-cycle delivery experience, drive performance, and ensure accountability
  • Develop an understanding of our policies, processes and products to recommend solutions
  • Lead, train and support our 3PL delivery partners
  • Participate in route review to optimize daily capacity and the customer delivery experience
  • Resolve escalated customer service issues in a timely manner inclusive of delight accommodations
  • Provide guidance to clients on product suggestions in partnership with Gallery Designers

YOUR PHYSICAL REQUIREMENTS
  • Ability to be on the road for extended periods of time and to travel overnight and out of state
  • Ability to lift and move small to medium items, up to 50 lbs., while utilizing appropriate safety techniques


About Us

RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.

Recommended Skills

  • Active Listening
  • Attention To Detail
  • Communication
  • Customer Service
  • Gps
  • Google Applications
Apply to this job.
Think you're the perfect candidate?

Help us improve CareerBuilder by providing feedback about this job:

Job ID: enmghoq

CareerBuilder TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.