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Banquet & Event Services Manager - The London NYC

Conrad Hotels & Resorts Flexible Full-Time
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Our newest luxury property in New York, The London NYC, is adding to the Food and Beverage team and seeking a Banquet & Event Services Manager!


Located in midtown Manhattan, this urban luxury hotel has over 500 rooms, 6,000 square feet in banquet space, and 2 food and beverage outlets. This includes the 3-meal restaurant and in-room dining.


In this role, you will oversee the banquet department managing a union staff of 4-14 team members and report directly to the Director of Food & Beverage.


The ideal candidate will be a creative and passionate leader with excellent communication and organizational skills, and a talent for providing exceptional service while fostering a positive and professional culture. At least 1-2 years of food and beverage leadership experience with a background in luxury hotels is required. Union management and banquet experience are a plus.


With a current renovation and upcoming name change to Conrad New York Midtown, this is an exciting opportunity to be a key player in the innovation, leadership, and change management of this luxury hotel!


For more information on the property, please visit:


What will I be doing?


As a Banquet Manager, you would be responsible for managing the daily execution of all banquet functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Manage daily Banquet functions to include, but not limited to, planning, organizing and executing breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, galas, etc.

  • Oversee the set up of function rooms to include, but not limited to, the placement of linens, silver, glassware and chinaware according to event specifications and a full inspection

  • Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counselling and evaluations and delivering recognition and reward

  • Recruit, interview and train team members

  • Communicate function specifications, procedures and changes with affected departments including, but not limited to, the Food and Beverage, Event Services, Property Operations, Audio Visual and Housekeeping

  • Oversee the break down of the function room and ensure proper storage of equipment

  • Ensure compliance with health, safety, sanitation and alcohol awareness standards

What are we looking for?


Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.

  • Integrity - We do the right thing, all the time.

  • Leadership - We're leaders in our industry and in our communities.

  • Teamwork - We're team players in everything we do.

  • Ownership - We're the owners of our actions and decisions.

  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality

  • Productivity

  • Dependability

  • Customer Focus

  • Adaptability

What will it be like to work for Hilton?


Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!



Skills required

Innovation
Communications
Leadership
Presentations
Sales
Marketing
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Job ID: HOT06E6E_10020_en

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