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Lead Engineer IT Software Support

Agile • Atlanta, GA

Posted 9 days ago

Job Snapshot

Computer Software
Information Technology

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Job Description

Lead Engineer IT Software Support Specialist

Our client is seeking a Lead Engineer IT Software Support Specialist to join their team. This person will have the primary responsibility of leading, advising, and coaching a team of entry and intermediate level professionals and support roles.

Here's what you'll be doing:

  • Providing technical solutions for complex problems for analyzing, designing, coding, debugging and documenting software, including interface components, graphical screens, reports, and high level logic for application system(s)
  • Developing strategies for the continued planning, scheduling, and coordination of system tests for reliability, scalability, and maintainability and monitoring test results to take or assign required corrective action
  • Leading proofs of concepts and acts as an advisor to Sr. level IT management on strategic decisions concerning legacy and/or new technology
  • Facilitating the design, development, and implementation of real-time applications for use in a multi-platform environment
  • Implementing complex programs and leading / coordinating project / program and systems documentation according to established IT standards
  • Diagnosing complex problems and leading / coordinating cross-team collaboration to resolve
  • Providing reports on project development status to software engineering management and other key stakeholders
  • Analyzing the stability and health of our systems / environment utilizing monitoring tools
  • Leading system upgrades and complex break / fix solutions
  • Acting as subject matter expert in focus area(s)

Here's what our ideal candidate has:

  • Strong knowledge and understanding of structured analysis and technical design techniques
  • Strong knowledge in addition to experience in related software architectures and development methodologies
  • Strong analytical and problem-solving skills
  • Ability to display effective verbal and written communication skills when explaining complex technical issues to a variety of technical and non-technical audiences, including clients, vendors, senior management, and staff
  • Ability to establish and maintain a high-level of customer trust and confidence in the software engineering team's knowledge of the customers' business needs
  • Ability to effectively adapt to rapidly changing technology and apply it to business needs
  • Systems applications including but not limited to: JAVA, J2EE, OO, XML, Web Services; SQL, REST/JSON
  • Soap/XML, Security, Agile experience, SQL, JAVA, Linux (Redhat/Centos)
  • Databases: Relational (Oracle)/non-relational (nice to have)

Benefits: Health, Dental, Vision, PTO, Bonus, Flexible work environment

Keywords: Java, J2EE, XML, Linux

Job ID: BBBH10935
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