JOB DESCRIPTION
CUSTOMER SERVICE REPRESENTATIVE: DETAILS
Title: Client Services Coordinator
Location: Nashville, TN
Start Date: ASAP
Pay Rate: $16 - $18 per hour
Type: Contract to Hire
Hours: 8:00 am - 5:00 pm CT | Monday - Friday
Openings: 6
Additional: This is a 100% on-site opportunity. No remote work.

REQUIREMENTS: CUSTOMER SERVICE REPRESENTATIVE

• High school diploma or general education degree (GED)
• 1-3 years' experience in an administrative role in customer service, sales or sales support
• Strong verbal and written communication skills
• Strong Microsoft Office skills and ERP knowledge
• Ability to add, subtract multiply and divide
• Strong customer service skills

RESPONSBILITIES: CUSTOMER SERVICE REPRESENTATIVE

• Provides administrative support to Client Services team
• Reviews for accuracy and processes daily customer and association proof submissions and approvals, including monitoring approvals for quick resolution.
• Assists team in proofing customer jobs and job tickets to ensure accuracy of data flowing in and out of department.
• Creates and distributes customer reports, using available tools and ensuring accuracy of information.
• Ensures customer sample process is completed as needed.
• Provides timely feedback to team regarding service failures or customer concerns.
• Maintains a clean and safe work area and follows all safety requirements.
• Other duties as assigned by management.

[ Link removed ] - Click here to apply to Customer Service Representative

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

Company Profile:

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting [ Link removed ] - Click here to apply to Customer Service Representative.

We look forward to working with you.

Beacon Hill. Employing the Future™