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Company Contact Info

  • 4455 Lyndon B Johnson Freeway
    Dallas, TX 75238

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Customer Service Representative

AmTrust North America • Dallas, TX

Posted 28 days ago

Job Snapshot

Full-Time
Other Great Industries
Customer Service

Job Description

Overview

Republic Services, a subsidiary of AmTrust Financial Services, is seeking a skilled and professional Customer Service Representative for our Dallas Call Center.  Apply your customer service experience, organization and computer skills, keen desire to fulfill customer needs and ensure customer satisfaction.  Duties include but are not limited to:

Responsibilities
  • Receive customer/agent requests by telephone, chat or email.
  • Analyze requests and provide accurate information.
  • Quickly and efficiently access needed information/warm transfer requests to proper staff.
  • Resolves customer/agent questions related to Payments; status of Policy and or Claims.

Job Requirements

  • Ability to operate in a call center setting
  • 2-years of customer service experience
  • Spanish Bilingual preferred, not required 
  • Must have pleasant telephone voice and excellent organizational skills
  • Organizational ability and attention to detail
  • Ability to navigate a computer and phone system

What We Offer:

AmTrust Financial Services offers a great work environment, competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical and Dental Plans, Life Insurance, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, and Paid Time Off.

AmTrust Financial Services is committed to a policy of Equal Employment Opportunity.

Job ID: 2019-8381
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