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Company Contact Info
- Orange Park, FL 32073
- Staffing Now
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Customer Service Representative
Staffing Now • Orange Park, FL
Posted 10 days ago
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Do you have Customer Service or Collections experience? Does a 4-day work week sound good to you?! SNI Companies is hiring experienced Customer Service Representatives for a Collections position in Orange Park.
- Collect payments on past due bills.
- Create a list of people who have not made payments.
- Organize list according to severity of delinquency.
- Locate customers using credit bureau information, background checks, loan documents, and other paperwork or databases.
- Call customers using telephone.
- Utilize computer systems to handle skip tracing.
- Inform clients of overdue accounts and amount currently owed.
- Attempt to collect payment.
- Review terms of sale or loan documents.
- Ensure all customer information is correct, including phone numbers and addresses.
- Customer Service/Call Center Experience a must
- Excellent listening, oral - written communication skills
- Attention to detail
- Professional phone etiquette
- Skip tracing skills preferred
- Good follow up skills
- Persuasive negotiation skills
- Microsoft Windows and Internet-based applications experience required
- Basic typing/data entry skills
- Ability to multi-task
Schedule: Full-time M-Th 8am-7pm or T-F 8am-7pm
Pay Rate: 10.50 ( plus strong bonus structure)
Location: Orange Park