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Company Contact Info

  • Orange Park, FL 32073
  • Staffing Now

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Customer Service Representative

Staffing Now • Orange Park, FL

Posted 10 days ago

Job Snapshot

Credit - Loan - Collections


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Job Description

Do you have Customer Service or Collections experience? Does a 4-day work week sound good to you?! SNI Companies is hiring experienced Customer Service Representatives for a Collections position in Orange Park.

Job Responsibilities

  • Collect payments on past due bills.
  • Create a list of people who have not made payments.
  • Organize list according to severity of delinquency.
  • Locate customers using credit bureau information, background checks, loan documents, and other paperwork or databases.
  • Call customers using telephone.
  • Utilize computer systems to handle skip tracing.
  • Inform clients of overdue accounts and amount currently owed.
  • Attempt to collect payment.
  • Review terms of sale or loan documents.
  • Ensure all customer information is correct, including phone numbers and addresses.

Experience Required

  • Customer Service/Call Center Experience a must
  • Excellent listening, oral - written communication skills
  • Attention to detail
  • Professional phone etiquette
  • Skip tracing skills preferred
  • Good follow up skills
  • Persuasive negotiation skills
  • Microsoft Windows and Internet-based applications experience required
  • Basic typing/data entry skills
  • Ability to multi-task

Schedule: Full-time M-Th 8am-7pm or T-F 8am-7pm

Pay Rate: 10.50 ( plus strong bonus structure)

Location: Orange Park

Job ID: 336324
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