LaSalle Network has partnered with a rapidly growing, distribution company whose main focus is to make the customer's job easier. The goal of this company is to increase productivity, impact overall performance, and improve efficiency for their customers and you can be a part of it! This organization has been around since the 1950's and is privately owned and operated, with focuses on customer loyalty and staff appreciation. They reward attitude and production over tenure and focus on the training and development of their staff and management team.
In this specialized Client Service role, you will investigate inquiries in a timely fashion in order to answer all customer needs. The role will require a solution oriented mindset and will give you access to employees at all levels of the organization. You will have the ability to interact not only with external customers, but also internally with the sales representatives and other internal departments. This role has a competitive pay rate in a dynamic working environment that emphasizes teamwork. The convenient location, accessible by vehicle and public transportation, is an even bigger plus!
Client Services Representative Responsibilities:
- Provide high level, excellent customer service
- Perform Order Entry
- Answer customer questions regarding products, orders, etc.
- Verify orders and expedite delivery
- Other duties as necessary and assigned by supervisor
Client Services Representative Requirements:
- 2 years strong customer service experience in a high call volume environment
- Customer service mindset a must
- Comfortable making quick decisions for the customer
- Ability to multi-task in a fast-paced environment
- High School Diploma or GED
If you are interested in this Client Services Representative position and meet the requirements, please apply today!
Keywords and Related Terms: call center , cs , customer service , client services , representative
LaSalle Network is an Equal Opportunity Employer, m/f/d/v.
LaSalle Network is the leading provider of professional staffing and recruiting services. LaSalle has worked with more than 10,000 companies, ranging from Fortune 500s to start ups. With units specializing in accounting and finance, administrative, marketing, executive search, technology, sales, supply chain, healthcare revenue cycle, call center, and human resources, LaSalle serves companies of all sizes and across all industries.
Operate Cash Register
Identify Customer Need
Resolve Customer Issue