Staffmark is hiring for multiple Customer Service Representative (Call Center) positions with a repossession management company in South Nashville. If you have previous call center or customer service experience, apply now and give Staffmark a call,
Title: Customer Service Representative – Call Center
Type: Temp-to-hire; Full-time
Shift: 8:30 a.m. – 5:30 p.m. OR 9:00 a.m. – 6:00 p.m. OR 10:00 a.m. – 7:00 p.m.
Location: South Nashville / Off I-24 & Harding
The Customer Service Representative provides essential client services and account management to ensure client expectations are being met.
- Build successful relationships with contractors and clients in order to service accounts
- Communicate verbally and/or systematically with clients and contractors to provide account updates and obtain any necessary documentation or guidance
- Use of internet databases and phone tools in order to locate customers/collateral
- Assist with updates and account management for team
Qualifications, knowledge, & skills:
- High school diploma required
- 2 years of previous customer service or call center experience required
- Proficient in Microsoft Office programs – Excel, Outlook, Word, etc.
- Knowledge of state and federal regulations pertaining to CFPB, FDCPA, and GLBA preferred.
- Great written and verbal communication skills
For immediate consideration, give us at call at 615-435-8011!
Staffmark makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, ancestry, medical condition, age, marital status, national origin, citizen status, political affiliation, union membership, genetic information, physical or mental disability, veteran status, denial of medical or family leave, pregnancy or pregnancy disability leave or any other protected group status as defined by federal, state or local law. We will provide reasonable accommodations throughout the application or interviewing process. If you require a reasonable accommodation, contact us. Staffmark is an E-verify employer.