As a scheduler for guarding operations, you will establish, maintain and review schedules for the employee base. Additionally, your duties may include matching available staff to posts, printing and distributing schedules, minimizing avoidable overtime, contacting / redeploying staff to fill call-offs, responding to schedule changes and client requests. Lastly, the Scheduler will inputs information into the Company automated resource system in a timely manner, follow live scheduling practices and take / log calls from a variety of sites.
Scheduler Position Available
- Schedules Security Officers and supervisors at client sites; manages the scheduling process to optimize operating results and to keep avoidable overtime (AVOT) to a minimum; resolves staffing issues and problems as directed by Branch management.
- Maintains site coverage at all times; tracks requests for time off including vacation and personal leave requests to ensure site coverage; responds to emergency situations, call-offs, and absences to ensure that client sites have coverage; acts as call in center for remote posts.
- Ensures that accurate timekeeping, payroll, and billing data is posted in the automated resource system; verifies billing and payroll reports and corrects discrepancies; interfaces with accounts receivable and payroll departments to make corrections.
- Maintains current knowledge of site contracts and requirements, of Security Officer training, availability and time worked, and of client exclusion lists.
- Coordinates scheduling changes with Branch management, supervisors, and staff; serves as a liaison with clients and Branch management, supervisors and staff in resolving scheduling, training, billing and payroll problems.
- Ensures that an adequate on call security force is available to cover vacancies created by absences and call-offs.
- Coordinates the daily schedules and assignments of Field Supervisors; briefs Supervisors on changes to post schedules and new Security Officer schedules.
- Advises Branch management and/or Human Resources staff of openings as they occur; assists in the screening of Security Officer candidates; interviews new Security Officers to ascertain their availability for various shifts; matches Security Officers with site requirements and qualifications.
- Recommends removal of Security Officers from posts based on client complaints, attendance problems or other performance issues; advises Branch management of any staffing problems that may arise as client requirements change.
- Maintains records of Security Officer qualifications, certifications and training and coordinates onsite training requirements with site supervisor to meet client needs.
- Manages key and equipment control process.
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Securitas USA is acting as an Employment Agency in relation to this vacancy.
Electronic Medical Record
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