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Systems Engineer

Elite Technical Washington Seasonal/Temp
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Seeking a Systems Engineer to support a new five (5) year federal contract in Washington DC. The Systems Engineer will support customers of the end-client on complex technical issues including problems related to enterprise networks, servers and workstations. Our client is looking to on-board as 6 months contract to hire.

Responsibilities:

- Investigate and resolve problems installing software as a result of complex environmental variables including VMWare and Windows Server.
- Respond to requests and inquiries from users and field support representatives within the pre-determined timeframe of our service level expectations.
- Maintain detailed trouble ticket information using the existing Network Operations Center process database, assign proper severity levels, updating steps taken and issue resolution.
- Identify solutions to work around open issues / problems that are under investigation or pending resolution
- Document, and track, case histories, issues, and actionable steps taken.
- Improve documentation of support policies and procedures
- Provided technical support training to other team members
- Provide accurate, detailed and timely responses to problems and queries.
- Provide technical guidance and assistance to customers in troubleshooting, identifying, and resolving system and interface problems.
- Review installation documentations to verify Server Deployment success, and document recommended changes.

If you're a Systems Engineer looking for a stable, long-term position, please APPLY for immediate consideration.

#CB

Required Skills

- Must be US Citizen due to gov't contract requirements
- Must be able to obtain a PubliC Trust (active DoD Secret Clearance is preferred)
- Bachelor s Degree (in Computer Science or related field) or equivalent, and 8 - 12 years of related experience
- Basic knowledge of Linux, SQL, DC and MS Exchange
- Knowledge of basic networking concepts and terminology
- Previous experience troubleshooting application-related problems
- Ability to install and verify software package installations
- Knowledge of information systems concepts and terminology
- Knowledge of online technical resources and ability to access same
- Strong analytical skills
- Working knowledge of Visio and MS Office
- Strong analytical skills and ability to provide configuration management services on a dynamic changing program
- Strong written, oral, and presentation skills

Preferred Certifications: ITIL, CCNA, MCSA/MCSE, VMware, AWS

 

Recommended skills

Server (Computer Science)
Installations (Computer Systems)
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Microsoft Certified Systems Engineer
Windows Servers
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Job ID: 9393

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As recruiting and staffing industry experts, we're passionate about our mission to fill the greatest tech jobs with the most talented people. We're also passionate about supporting the leading-edge technology that helps companies succeed while moving our world forward. Our recruiters focus on matching solid candidates with outstanding opportunities in terms of skill, fit, culture, compensation and more. It's important to us to make the perfect match.

Founded in New York in 1992 as a privately held, certified Woman-Owned Small Business (WOSB), Elite Technical  has grown into a nationally recognized provider of information technology and engineering services with a highly regarded client base in both commercial and federal markets. We have regional offices in New York, Virginia, Pennsylvania, Chicago and Florida.

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