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- Huntsville, AL 35806
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Desktop Support Specialist - ERC
Engineering Research • Huntsville, AL
Posted 22 days ago
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The Desktop Support Specialist is responsible for providing IT support across corporate and program sites. The successful candidate will be responsible for installing, configuring, troubleshooting and maintaining equipment, software and systems, specifically Microsoft Windows desktops and laptops, as well as associated peripherals.
Provide hardware and software support for all end users
Image laptops and desktops during initial deployment
Assist with both patch management and inventory management
Setup A/V equipment for company meetings
Must have a minimum of 1-3 years of previous experience
Must have a Bachelor’s in Computer Science, MIS or related field
Must be able to provide software support to include (Microsoft Office and Adobe Acrobat)
Must have experience supporting Microsoft Windows 7 OS
Must have excellent troubleshooting, written and verbal communication skills, as well as provide excellent customer service.
Must provide basic network troubleshooting
Security + certification
Active Directory Management
General Scripting (Powershell)
Configure and monitor server backups
Experience with Virtual Platforms (Hyper-V & VMWare)