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Sales Support Specialist

Kelly Services Redmond Full-Time
$23.00 - $25.00 / hour
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Kelly Services is seeking a Sales Support Specialist for a leading manufacturer of optical and digital precision technology located in Redmond, WA. Job Title: Sales Support Specialist
Location: Redmond, WA 98052
Type: Contract
Length: 12-Months
Target Start Date: 7/8/19
Hours: 8am - 5pm, M-F
Pay Rate: $23 - $25 per hour Qualifications:

  • Bachelor's degree required.
  • Three (3) to four (4) years’ experience in Customer Service or Sales Support required.
  • Excellent follow up and strong communication skills.
  • Demonstrates strong organizational skills.
  • Strong propensity to multi-task.
  • Ability to problem solve and make decisions and abolition to interact with internal and external customers of all levels.
  • Extremely detail oriented, motivated, results oriented and persistent.
  • Proactive/takes initiative.
  • Maintains a positive attitude and works well within a team environment.
  • Develops and fosters relationships.
  • Handles stressful situations in a fast paced environment.
  • Effectively prioritizes workload/time management.
  • Excellent verbal and written communication/customer service skills.
  • Accepts a high level of accountability for work assigned.

Judgment Required: This position requires the ability to handle numerous responsibilities at one time. This position demands a professional and knowledgeable demeanor. The Sales Support Specialist must solve problems calmly, logically, respectfully. Exercises sound professional judgment when determining the appropriate next steps in difficult or complex situations, knows when to engage stakeholders in the organization to resolve issues. Independent Action: The Sales Support Specialist is often presented with challenges, which require effective decision-making ability. These changing situations frequently demand an immediate response, which must support all company policies. Responsible for promoting a positive attitude and displaying maturity and a positive presence to internal and external customers. Responsibilities:

  • The Sales Support Specialist acts as direct link between customers (surgery team, purchasing agents) and Company staff (sales operations, field sales, finance) to identify and implement communication/process improvements enabling timely and accurate invoicing.
  • Activities would include but not be limited to: Develop and maintain customer contacts and relationships; Obtain documentation from customers (surgery team, purchasing) to fulfil invoicing requirements; Enter and maintain data in CRM system(s) and other databases as required; Prepare and maintain reports pulling data from various sources; Coordinate with customers, field sales, finance, sales operations to gain resolution and/or clarification on various issues pertaining to customer accounts/orders and streamline ordering and invoicing processes. Document problems/concerns and identify solutions to improve process and communication; Cross-train to support other sales operations and billing functions 

  APPLY TODAY! Important information: This position is recruited for by a remote Kelly office, not your local Kelly branch. Please submit your resume to be considered for this position. If you have questions about the opening, you may contact the recruiter for this position at Email blocked - click to apply 

Why Kelly®?

At Kelly Services®, we work with the best. Our clients include 95 of the Fortune 100™ companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.

About Kelly Services®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit URL blocked - click to apply and connect with us on URL blocked - click to apply, URL blocked - click to apply and URL blocked - click to apply.

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. URL blocked - click to apply


Skills required

Address Prospective Client
Create Sale Plan
Identifying New Prospects
Bid Strategies
Market Trend
Customer Service


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Sales Support Specialist
$23.00 - $25.00 / hour
Estimated Salary: $90K
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Job ID: US41LCRR_BH1592319


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It all began when William R. Kelly—founder of the temporary staffing industry—established Kelly Services® in 1946. The company's traditional expertise started with office services, call center, light industrial, and electronic assembly staffing. Through the years, we expanded our expertise and established a proven record of successfully matching job seekers to opportunities in disciplines such as science, engineering, law, education, healthcare, IT, and finance. As a Fortune 500® company, Kelly® has evolved into a global workforce solutions leader, making employment connections for nearly half a million people around the world every year. Since our founding, we have embodied the true spirit of social responsibility. Our character and values resonate through our culture. Inherently—through our core business focus—we seek to improve the quality of life for our employees, their families, and their communities, as well as society at large. We embrace the role we play and the value we contribute to society—whether ensuring equal opportunity to employment, promoting safer workplace conditions, advocating for healthcare reform, or adhering to sustainable business practices. Together with our employees and our customers, we will continue to work toward ensuring that our legacy will remain strong for generations to come. For more than 60 years, people have trusted Kelly Services to help them reach their career goals. We are your proven link to employment opportunities that will pave the way for a successful future. Whoever and wherever you are—and with the right skills and attitude—Kelly can help you find a job, expand your career, and build your future.

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