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Customer Service in Crete,Nebraska
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Export Coordinator

Smithfield Foods Crete Full-Time
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Your Opportunity

The Export Coordinator provides export coordination primarily ensuring that the Customer Service group has the available appointments and logistics support to schedule and move product for export. Analyzes our distribution network and transportation options, making recommendations that directly affect the volume of product that can be exported. The Coordinator will confirm the transportation plan is communicated to all the loading facilities and confirm the release of daily sales orders.  Coordinates documents between facilities and makes sure they are received and accurate. Reports and tracks errors/issues with facilities and logistics providers. Assists in the scheduling and routing of shipments. Provides backup support to the Customer Service group, assisting corrdinators as needed to smooth out workloads.     

Core Responsibilities

Responsibilities and tasks are written as follows:

  • Coordinates all rail shipments. Assists facilities in scheduling rail equipment. Confirms the release of all sales orders and all documents are received after loading daily.

  • Communicates the transportation plan daily to the loading facilities and answers questions from the loading facilities. Works with loading facilites to coordinate loading appointments and capacity.

  • Publishes and maintains monthly, weekly and daily reports. Validates freight accruals are accurate on all shipments. 

  • Publishes and maintains the logistics scorecard.  Analyzes the scorecard and assists with recognition of negative trends/issues. Responsible for helping to reduce errors and the costs associated with them.

  • Confirms International inventory and reviews to ensure product is available for shipment. Coordinates with cold storage locations on a daily basis.

  • Reviews orders and may build, route cost effective shipments according to destination.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. May perform other duties as assigned.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals to perform the essential functions.

  • Bachelor's Degree from a regionally accredited four year college or university in Transportation, Logistics, International Business, or related field and 1+ years related experience in international customer service or shipping; or equivalent combination of education and experience.
  • Knowledge of Microsoft Office Suite: Excel, Word and PowerPoint.
  • Previous SAP experience a plus.
  • Strong decision making and problem solving skills.
  • Strong attention to detail and accuracy.
  • Strong verbal and written communication skills.
  • May be required to travel on rare/occasional instances.
Supervisory Responsibilities

This role has no supervisory responsibilities. 

Work Environment & Physical Demands

The physical demands described here are representative of those an employee should possess to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Specific vision includes close vision, distance vision, and ability to adjust focus.
  • Frequently required to sit; use hands and arms to reach or feel; talk or hear.
Work Environment & Physical Demands

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Office and plant setting. The plant environment will include wet or humid conditions (non-weather related), extreme cold and heat (non-weather related), working near moving mechanical parts, exposure to fumes or airborne particles, and chemicals.
  • Noise level in the work environment is usually moderate but can be loud when in the production area.
EEO/AA Information

We are an Equal Opportunity/Affirmative Action (EEO/AA) Employer.  All qualified applicants will receive consideration without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, status as a protected veteran, status as an individual with disability, or any other protected group status or non-job related characteristic as directed by law.


Skills required

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer
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Job ID: 2019-10941


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Smithfield Foods is a $15 billion global food and leading consumer packaged meats company.

We are also the world’s largest pork processor and hog producer, committed to providing good food in a responsible way. We accomplish that by maintaining robust animal care, community involvement, employee safety, environmental, and food safety and quality programs.

Based in Smithfield, Virginia, in the United States, we are the leader in numerous packaged meats categories with popular brands including Smithfield®, Eckrich®, Nathan’s Famous®, Farmland®, Armour®, Cook’s®, John Morrell®, Gwaltney®, Kretschmar®, Margherita®, Curly’s®, Carando®, and Healthy Ones®. Smithfield Foods is committed to providing good food in a responsible way and maintains robust animal care

How We Got Started

In 1936, Joseph W. Luter and his son founded a small meat-packing company, The Smithfield Packing Company, along the tributary of the historic James River in the colonial town of Smithfield, Virginia. Over 60 years later, the “Genuine Smithfield Ham” that brought them worldwide acclaim is still born, bred and produced only in Smithfield. We now have a line of quality meats so vast, it’s helped make the parent company, Smithfield Foods, the world’s largest producer of pork products. Thanks to our heritage and commitment to flavor, Smithfield is now known as the “Ham Capital of the World.”

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