Icon hamburger
US
What job do you want?
Apply to this job.
Think you're the perfect candidate?
Apply on company site
Thumsup

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
M990wh6vbtwrj7l22cd

Retail Lead Sales Associate, FT (Boca Breeze), Boca Beach Club

Waldorf Astoria Hotels & Resorts Boca Raton Full-Time
Apply on company site

The Boca Beach Club is seeking a full time Boca Breeze Lead Retail Sales Associate.


A Retail Associate is responsible for assisting guests and selling merchandise in a timely, friendly and efficient manner in the hotel's continuing effort to deliver outstanding guest service and financial profitability.


What will I be doing?

Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Greet and acknowledge guests upon arrival in the shop
  • Demonstrate knowledge of merchandise, styling and pricing
  • Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change and processing gift certificates and cards
  • Wrap merchandise and pack orders for shipping
  • Assist in conducting inventory and ensure adequate merchandise supply levels
  • Respond to guest inquiries and requests in a timely, friendly and efficient manner
  • Attends department meetings.
  • Remains calm and alert, especially during emergencies and/or heavy hotel activity.
  • Keeps work area neat and organized.
  • Prior cash handling experience preferred.
  • Ability to effectively deal with internal and external customers, some of whom will require high levels of tact, diplomacy and patience to defuse anger, collect information and resolve conflicts.
  • Considerable skill in the use of a calculator to perform moderately complex mathematical calculations without error.
  • Ability to read, listen and communicate effectively in English, both verbally and in writing.
  • Ability to access and input information using a moderately complex computer system and/or cash register.

ESSENTIAL FUNCTIONS


40% - Assists guests with purchases of merchandise. Responds to any questions about the merchandise and hotel services. Greets guests in a prompt and friendly manner.

25% - Handles cash, processes refunds, exchanges, charges to credit cards and rooms.

10% - Completes daily shift deposits and reports and other opening or closing duties.

10% - Assists in gift shop inventory by stocking items as they are delivered.

5% - Packs orders to be shipped.

5% - Maintains cleanliness of gift shop by straightening items and dusting.


What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!



EOE/AA/Disabled/Veterans

 

Recommended skills

Debits And Credits
Diplomacy
Patience
Retailing
Merchandising
Adaptability
Apply to this job.
Think you're the perfect candidate?
Apply on company site

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team

Job ID: HOT06PK4_13920_en

CAREERBUILDER TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.