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Vendor Operations Specialist job in Northfield at Medline Industries, Inc.

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Vendor Operations Specialist at Medline Industries, Inc.

Vendor Operations Specialist

Medline Industries, Inc. Northfield, IL Full Time
Medline has an opportunity available for a Vendor Operations Specialist based out of our Northfield, IL corporate office! The Vendor Operations Specialist provides operational support through timely and accurate processing of managed reports, surplus and workflows regarding distributed product on inbound and outbound orders.

Core Job Responsibilities:

  • Investigate product held stock for damages, expired, licensing and recall issues. Act as a liaison between warehouses and vendors to allocate charges as necessary.
  • Evaluate and make timely decisions regarding customer returns while being cognizant of thresholds and procedures to prevent surplus.
  • Review and process daily reports including but not limited to corporate surplus file, customer returns and DED%26rsquo;s.
  • Research customer requests for allocation and route product allocations by the specific vendors.
  • Report to sales on stock levels for customer exits by compiling and customizing data as necessary.
  • Respond and action miscellaneous internal and external representative, customer and DSM service requests regarding stock levels. Coordinate vendor returns when necessary.

COVID-19 Vaccination
Please be aware that Medline requires all employees starting in this position to be fully vaccinated against COVID-19. This position will require the successful candidate to provide proof that they are fully vaccinated by their start date. Medline is an equal opportunity employer, and will provide reasonable accommodations to those individuals who are unable to be vaccinated for COVID-19 consistent with federal, state, and local law.

Basic Qualifications:


  • Bachelor's Degree

Relevant Work Experience:

  • Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.


  • Intermediate skill level in Microsoft Excel (ie: using SUM function, sort/filter, IF, VLOOKUP functions, Pivot tables). Advanced skill level in Microsoft Excel (ie: using macros and advanced formulas) preferred.
  • Basic skill level in Microsoft Word (ie: formatting, inserting headers, outlines/bullets, page breaks, pictures and charts)
  • Intermediate skill level in Microsoft Outlook (ie: creating folders, categories, utilizing calendar, coordinating meetings)
  • Experience processing all relevant details, understanding and prioritizing their importance and drawing clear and concise conclusions.
  • Experience taking the steps to ensure the assignment/ project is accomplished within tight timeframes.
  • Experience building and maintaining relationships within and between teams.
  • Basic skill level in enterprise software (SAP preferred).


Recommended Skills

  • Customer Satisfaction
  • Microsoft Word
  • Microsoft Outlook
  • Microsoft Excel
  • Requirement Prioritization
  • Customer Service
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Job ID: CUS0100CF

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