Our Front Office and Customer Service representative must be a multitasker, energetic, positive, growth-minded, detail-oriented & professional
If you are looking for an opportunity to develop as an empowered professional team member through shared knowledge and communication, we are interested in meeting you. We would love to have you join not just our team, but our family as well!
Responsibilities:Build, implement and manage all systems for customers, database management and back office support to improve productivity
Facilitate communication between our customers and team to ensure customer satisfaction
Help organize community outreach events to improve our standing in the local area
Keep team members informed about challenges and issues that need to be handled to ensure open lines of communication on the team
Provide world-class customer service to our client base and vendors so achieve improved brand recognition
Greeting everyone in a positive manner
Assisting management team
Maintain appearance of the office
Qualifications:Be a strong communicator
Able to prioritize and manage a range of responsibilities
Excellent customer service and interpersonal skills; can empathize and build relationships with a variety of personalities
Ability to assess, prioritize and act quickly and with discretion
Customer service experience
We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.